Shelter Care Specialist (Night Shifts)

YMCA of the Cedar Rapids Metro Area; Columbus (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Shift differential

Job summary

The YMCA of Central Ohio is hiring full-time Shelter Team Members at the Van Buren Shelter. You will directly engage with guests, maintain facility operations, and support individuals experiencing homelessness with dignity and compassion.

We seek candidates with crisis intervention skills and a heart for social responsibility, ready to collaborate on trauma-informed care and community impact. We offer shifts across 1st, 2nd and 3rd with a $2/hour night differential for hours 8 PM to 8 AM.

Qualifications

• High school diploma required; associate degree preferred.
• Must have crisis intervention skills for rapid resolution of situations.
• Ability to operate shelter workflows and assist in all program aspects.

Responsibilities

• Promote youth development, healthy living and social responsibility in all duties.
• Serve as the point person with all guests in the Men’s Overflow Shelter Program.
• Perform daily procedures: phone operations, alarm systems, cleaning, rounds, paperwork and data entry.
• Control building access during arrival and departure hours.
• Communicate guest needs via shift reports, incident reports, and emails/phone calls.
• Respond to guest and facility emergencies per established protocols.
• Coordinate with social service agencies to provide referrals and information.
• Assist with administering Overflow Shelter Policies and Procedures per standards.
• Interview and process incoming guests; conduct exit interviews for discharges; ensure bed count and safety.
• Provide safety services during shifts, including evacuation procedures.
• Input guest information into systems and assist with filing as needed.
• Participate in meetings, trainings and special events.

Skills

Crisis intervention

Education

High school diploma

Job description

The YMCA of Central Ohio is hiring full-time Shelter Team Members at the Van Buren Shelter. You will directly engage with guests, maintain facility operations, and support individuals experiencing homelessness with dignity and compassion.

We seek candidates with crisis intervention skills and a heart for social responsibility, ready to collaborate on trauma-informed care and community impact. We offer shifts across 1st, 2nd and 3rd with a $2/hour night differential for hours 8 PM to 8 AM.