Night Shelter Aide: Client Support & Safety

Westhab; New York (NY); On-site; USD 22,000 - 28,000; Full time

Job summary

Westhab in NYC is seeking a Residential Aide to assist clients with basic needs in partnership with the social services team. You will help monitor shelter operations, provide essential supplies, and maintain documentation.

This role requires strong communication, the ability to lift 50 pounds, and adherence to DHS rules. Full-time evening shift in NYC with weekly schedule including weekends; wage is $18 per hour.

Qualifications

• High School Diploma or GED required.
• Associate's degree preferred.
• 1-year experience dealing with homeless or special needs population.
• Excellent communication skills.
• Knowledge of DHS requirements and protocols

Responsibilities

• Perform regular area inspections to ensure that shelter rules are adhered to
• Monitor sitting areas, laundry rooms, and the cafeteria to ensure all clients are adhering to schedules and drop-in rules
• Tracking locks for all lockers
• Provide clients with locks, linen and toiletries
• Remove contraband items from dorms and inform clients of shelter regulations.
• Store and remove client property from the client storage/locker area
• Maintain required documentation in case records in written and computer databases (CARES) and update the client’s records in accordance with governmental and agency policy.
• Monitor sitting areas, laundry rooms, and cafeteria to ensure all clients are adhering to shelter rules
• Complete intakes for new clients and provide orientation to the shelter program and DHS rules and regulations.
• Collect client identification and other documents necessary during initial intake.
• Assist clients with daily living skills and with cleaning areas, laundry, hygiene, etc.
• Fill in for kitchen staff and maintenance staff when necessary
• Must be able to lift 50 pounds
• All duties as assigned

Skills

Excellent communication skills

Lifting 50 pounds

Education

High School Diploma or GED

Associate's degree

Job description

Westhab in NYC is seeking a Residential Aide to assist clients with basic needs in partnership with the social services team. You will help monitor shelter operations, provide essential supplies, and maintain documentation.

This role requires strong communication, the ability to lift 50 pounds, and adherence to DHS rules. Full-time evening shift in NYC with weekly schedule including weekends; wage is $18 per hour.