Shelter Care & Crisis Support Specialist

salvarmycareers; Monroe (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

The Salvation Army in Monroe, MI is seeking a Shelter Worker to supervise guests, complete intake and daily paperwork, and maintain a safe, respectful shelter environment. You will assist with meals, cleaning, and routine operations, and support residents with crisis de-escalation and referrals to social services.

Ideal candidates have a high school diploma or GED, at least one year in shelter settings, and certifications such as ServSafe, CPR/First Aid, with proficiency in Microsoft Office 365

Qualifications

• High School Diploma or GED or equivalent combination of training and experience.
• 1+ years working in a shelter environment.
• Must maintain confidentiality and comply with Safe from Harm guidelines and participate in training classes.

Responsibilities

• Oversee shelter guests and complete necessary paperwork.
• Maintain shelter policy without discrimination.
• Assist with menu planning and daily operations.
• Supervise common areas, dorms, lounges, clothing closet, and laundry room.
• De-escalate conflict and manage crises; communicate effectively.

Skills

ServSafe Certification

Education

High School Diploma / GED

1+ years shelter experience

Tools

Microsoft Office 365

Teams

SharePoint

Job description

The Salvation Army in Monroe, MI is seeking a Shelter Worker to supervise guests, complete intake and daily paperwork, and maintain a safe, respectful shelter environment. You will assist with meals, cleaning, and routine operations, and support residents with crisis de-escalation and referrals to social services.

Ideal candidates have a high school diploma or GED, at least one year in shelter settings, and certifications such as ServSafe, CPR/First Aid, with proficiency in Microsoft Office 365