Shelter Campus Operations Coordinator

Goodwill of Colorado; Colorado Springs (CO); On-site; USD 49,594,000 - 66,125,000; Full time

Job summary

Goodwill of Colorado seeks a Campus Coordinator to foster a safe, supportive atmosphere and to guide guests toward stability and growth through compassionate engagement and supervision.

The role covers intake, shelter operations, day resource center activities, and campus safety. You will manage guest relations, coordinate services, and document progress while coordinating with staff and volunteers to support the mission.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Experience in Christian recovery, addiction recovery, or faith-based services preferred.
• Shelter/housing environment experience valued.
• CPR/First Aid certification preferred, or ability to obtain.
• Candidates in recovery must demonstrate two years of sobriety.

Responsibilities

• Facilitate guest admissions, registrations, and intake processes.
• Coordinate shelter placements and monitor guest transitions.
• Prepare detailed shift summaries, activity logs, and operational reports.
• Observe surveillance cameras and document campus activity.
• Maintain clear, factual, and timely documentation in accordance with standards.
• Support volunteers and staff during service activities.
• Carry out additional responsibilities as assigned; duties may evolve.

Skills

Guest Services

Operations

Safety & Security

Documentation

Trauma-informed Care

Education

High school diploma or GED

Associate degree preferred

Job description

Goodwill of Colorado seeks a Campus Coordinator to foster a safe, supportive atmosphere and to guide guests toward stability and growth through compassionate engagement and supervision.

The role covers intake, shelter operations, day resource center activities, and campus safety. You will manage guest relations, coordinate services, and document progress while coordinating with staff and volunteers to support the mission.