Settlement Support Specialist — Client Services & Case Coordination

DM Law; Kansas City (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health/vision/dental insurance

401(k) match

Paid time off

Paid holidays

Work-life balance

On-site parking

Job summary

DM Injury Law,LLC in Kansas City is seeking a Settlement Support Specialist to assist with settlement payments and provide outstanding client service during the final stages of cases.

You will collaborate with attorneys, paralegals, and staff, communicate with clients and insurers, maintain case records, and keep payment logs up to date. No prior legal experience required; strong organization and communication are valued.

Qualifications

• High school diploma required and 1-year in customer service.
• Ability to prioritize tasks and stay on track in a deadline-driven environment.
• Good written and verbal communication skills with attention to detail.

Responsibilities

• Communicate with clients, insurance companies, and other parties regarding settlement-related documents, payments, and next steps.
• Assist with the preparation, collection, review, and organization of insurance-related documents, including releases, affidavits, and other settlement paperwork.
• Maintain accurate records of case activity, communications, documents, and payment information.
• Prepare and update payment logs, helping ensure payments are received and outstanding items are followed up on in a timely manner.
• Work closely with attorneys, paralegals, and other team members to support the settlement process.
• Respond to client questions regarding the settlement process.
• Coordinate with internal departments to a positive client experience.

Skills

Compassionate

Professional

Service-oriented

Strong communicator

Highly organized

Calm and resourceful

Self-motivated

Education

High school diploma

Job description

DM Injury Law,LLC in Kansas City is seeking a Settlement Support Specialist to assist with settlement payments and provide outstanding client service during the final stages of cases.

You will collaborate with attorneys, paralegals, and staff, communicate with clients and insurers, maintain case records, and keep payment logs up to date. No prior legal experience required; strong organization and communication are valued.