Settlement Officer – Baltimore Branch

Eagle Title, LLC; Baltimore (MD); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account (HSA)

Paid Vacation (PTO)

Life Insurance & Long-term Disability

Safe Harbor 401(k)

Employee Assistance Program (EAP)

Long-term Disability

401(k)

Employee Assistance Program (EAP)

Job summary

A growing title company in Baltimore is looking for a motivated Settlement Officer to enhance client relationships and drive sales. This role combines closing responsibilities with new business generation, making you crucial in expanding the company's presence. Applicants should possess strong communication skills and ideally have some sales experience. Competitive compensation with uncapped earning potential and a variety of benefits are offered.

Qualifications

• Excellent communication and organizational skills to handle multiple tasks swiftly.
• Proven ability to form and sustain client relationships.
• Previous sales experience is beneficial, but not mandatory.
• 2+ years of sales experience is a plus but not required.

Responsibilities

• Generate new business through networking with real estate professionals.
• Build strong relationships with agents and clients.
• Coordinate and manage efficient closing processes.
• Educate clients on services to ensure satisfaction.
• Stay informed on market trends and growth opportunities.
• Collaborate with team members to ensure accuracy in settlements.
• Develop and execute a sales strategy to achieve goals.

Skills

Strong communication

Organizational skills

Multi-tasking skills

Client relationship management

IT systems proficiency

Education

High School Diploma or equivalent

Some college preferred

Tools

Qualia

Job description

We’re Hiring! Settlement Officer in Towson

Settlement Officer
Full-Time

All Locations: Baltimore, MD
Reports To: Towson Branch Manager
Works Directly With: Branch Team, Director of Post-Closing & Underwriting

SUMMARY:

Are you a driven self-starter? Eagle Title, an award-winning title company, is seeking a dynamic Settlement Officer in Baltimore to fuel revenue growth and deliver exceptional client experiences. At Eagle Title, we’re redefining the real estate transaction process through innovation and a client-first mindset. As a Settlement Officer, you’ll facilitate smooth closings while playing a key role in expanding our client base. This position blends sales and settlement responsibilities: generating new business, strengthening relationships with real estate professionals, and contributing to our continued growth.

RESPONSIBILITIES:

• Sales Generation: Proactively pursue new business opportunities by networking with Baltimore-area real estate professionals, lenders, and other industry partners. Identify and act on leads to expand Eagle Title’s presence.
• Client Relationship Management: Build and maintain strong, lasting relationships with agents, brokers, lenders, and clients. Be their trusted resource for all title and settlement needs.
• Closing Facilitation: Coordinate and manage closings efficiently, ensuring a seamless, professional experience. Highlight Eagle Title’s value at every step.
• Customer Experience & Education: Deliver responsive, proactive communication and educate clients on our services to ensure confidence and satisfaction.
• Market Intelligence: Stay current on Baltimore market trends, competitor activities, and industry developments to identify growth opportunities.
• Team Collaboration: Partner with processors and colleagues to ensure accuracy, timeliness, and consistency throughout the settlement process.
• Sales Strategy: Develop a sales activity plan, set measurable goals, and hold yourself accountable to achieving results. Collaborate with the sales team to execute growth initiatives.

REQUIRED SKILLS:

• Strong communication, organizational, and multi-tasking skills.
• Proven ability to build and maintain client relationships.
• Proficiency with IT systems (experience with Qualia preferred).
• 2+ years of sales experience is a plus but not required.

EDUCATION & EXPERIENCE:

• High School Diploma or equivalent (some college preferred).
• Experience in a fast-paced, growth-oriented environment preferred.

COMPENSATION & BENEFITS:

• Commission-based structure with uncapped earning potential.
• Full suite of benefits including:
  • Medical, Dental & Vision Insurance
  • Health Savings Account (HSA)
  • Paid Vacation (PTO)
  • Life Insurance & Long-term Disability
  • Safe Harbor 401(k)
  • Employee Assistance Program (EAP)

This is an outstanding opportunity to join a progressive, team-oriented company in Baltimore experiencing significant growth. If you’re eager to drive sales and deliver top-tier client experiences, we’d love to hear from you.

Eagle Title is an Equal Opportunity Employer and encourages applications from all qualified individuals.