Settlement Officer

Eagle Title; Towson (MD); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Medical

Health Savings Account

Dental

Vision

Life Insurance

Paid Vacation (PTO)

Safe Harbor 401(k)

Long-term Disability

Employee Assistance Program (EAP)

Job summary

Eagle Title is seeking a Sales Settlement Officer in Towson, MD to drive revenue growth and nurture key client relationships throughout the settlement process. You will coordinate closings, educate customers, and showcase Eagle Title’s value proposition with every interaction.

The role emphasizes sales acumen, relationship-building, and a proactive, customer-centric mindset to support continuing company growth and outstanding service.

Qualifications

• Licensed as a Settlement Officer (preferred).
• Spanish speaking a plus.
• Proven ability to build and maintain a book of business.
• Excellent written and verbal communication skills.
• Strong people and organizational skills; able to multi-task.
• Proficient with title industry software and IT systems (Qualia preferred).

Responsibilities

• Generate new business opportunities by networking with real estate pros, lenders, and industry stakeholders.
• Cultivate long-term relationships with agents, brokers, lenders, and clients.
• Facilitate closings with a seamless, high-service experience.
• Educate customers about settlement services and processes.
• Deliver exceptional customer service and responsiveness.
• Monitor market trends and industry developments to identify growth opportunities.
• Collaborate with processing team to ensure timely settlement steps.
• Develop and implement a sales activity plan with the team.

Skills

Licensed Settlement Officer

Spanish support

Book of business

Communication skills

Multitasking

IT systems proficiency

Education

High School Diploma or Certificate

Some college

2 years related experience

Tools

Qualia

Job description

All Locations

Annapolis, Severna Park, Towson & Southern Maryland

Reports To

Branch Manager

Works Directly With

Branch Team, Director of Post-Closing & Underwriting

SUMMARY

Are you a driven self-starter? Eagle Title, an award-winning Title company, is seeking talented and dynamic settlement officers to drive revenue growth and foster lasting relationships. At Eagle Title, we redefine the real estate transaction experience through innovative solutions and client-centric services. Join our sales-driven team and be a key player in continuing our strong growth and outstanding customer service. As a Sales Settlement Officer at Eagle Title, you will not only orchestrate seamless closings but also play a pivotal role in expanding our client base. Your mission will be to leverage your sales acumen to generate new business, nurture existing client relationships, and contribute to the overall success of the company.

RESPONSIBILITIES

• Sales Generation: Actively pursue new business opportunities by networking with real estate professionals, lenders, and other industry stakeholders. Identify and capitalize on sales leads to expand our market presence.
• Client Relationship Management: Cultivate strong, lasting relationships with real estate agents, brokers, lenders, and clients. Be the go-to person for their title and settlement needs, ensuring satisfaction and fostering repeat business.
• Closing Facilitation: Perform and manage the closing process efficiently, providing a seamless experience for clients. Showcase the value proposition of Eagle Title in every interaction, reinforcing our commitment to excellence.
• Customer Education: Educate customers on all aspects of our services, particularly as it pertains to their settlement.
• Customer Experience: Provide truly remarkable service to customers by being responsive to all customer inquiries and needs in a professional and proactive manner.
• Market Intelligence: Stay informed about market trends, competitor activities, and industry developments. Use this knowledge to identify opportunities for growth and position Eagle Title as an industry leader.
• Team Player: Work with and support the processing team to ensure that all steps in the settlement process are performed accurately and timely.
• Sales Activity: Create a sales activity strategy and hold yourself accountable to achieve sales activities, sales goals, and challenges. Collaborate with the sales team to strategize and implement effective sales initiatives.

REQUIRED SKILLS

• Minimum 1 year as a licensed Settlement Officer preferred.
• Spanish speaking a plus.
• Proven record of building and maintaining a book of business.
• Excellent written and verbal communication skills.
• Possess outstanding people and organizational skills and an expert ability to multi-task.
• Proficient with the utilization and management of progressive IT programs and systems (experience with title industry-specific software, Qualia preferred).

EDUCATION AND EXPERIENCE

• High School Diploma or Certificate
• Some college preferred
• 2 years of related experience required.
• Experience working in a fast-paced, growth-oriented environment

Salary Requirements

Commission with uncapped earning potential

Benefits

Full suite of benefits including

• Medical
• Health Savings Account
• Dental
• Vision
• Life Insurance
• Paid Vacation (PTO)
• Safe Harbor 401(k)
• Long-term Disability
• Employee Assistance Program (EAP)

This is an excellent opportunity to join a progressive, team-oriented company currently undergoing substantial growth. The Settlement Officer position is full-time with competitive compensation and benefits. Eager to drive sales success at Eagle Title?

Eagle Title is an Equal Opportunity Employer and encourages all applications.