Set Up Supervisor

ASM Global; San Juan (PR); In loco; USD 42.000 - 66.000; Tempo pieno

Descrizione del lavoro

Legends Global is seeking a Set-Up/Turnover Supervisor for the Coliseo de Puerto Rico. You will lead a team of entry‑level staff, manage scheduling (full-time and subcontractors), and ensure safety, quality, and productivity across events.

Strong bilingual communication in Spanish and English is required, along with the ability to adapt to changing priorities. The role reports to the Set-Up Manager and requires coordinating with other departments to meet customer event needs, plus hands-on use

Competenze

• Bachelor's or associate degree preferred.
• 5–7 years of related experience; supervisory experience preferred.
• Fluency in Spanish and English is required.

Mansioni

• Provide leadership and direction for day-to-day operation over a team of entry-level employees to meet demand of both external and internal customers.
• Oversees scheduling and management of full-time and subcontracted employees.
• Ensure safety, quality, and productivity.
• Oversee the compliance of operational policies and keeping up to date with the progress of administrative duties.
• Communicate with other departmental managers to determine needs of Customer events.
• Operate self-propelled material handling or mechanical lift equipment.
• Assist with the training and development of the production services staff.
• Coordinate and communicate with staff to ensure smooth operation between shifts and proper handoff of operation.
• Observe and analyze overall efficiency and report findings to upper management.

Conoscenze

Analytical skills

Bilingual (Spanish & English)

Organized

Team player

Customer focus

Flexible schedule

Formazione

Associate degree preferred

Bachelor's degree preferred

Or equivalent experience

Strumenti

Microsoft Office

CAD

Floor plans software

Building Maintenance System

Descrizione del lavoro

Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

The Role

The position of Set-Up/Turnover Supervisor is in charge of achieving immediate and short-term objectives established by the Set-Up Manager for the Coliseo de Puerto Rico. Responsible for scheduling, implementing, and delivering work assignments on a timely basis and within budget. The Set-Up/Turnover Supervisor must be a self-starter who can work well with people at all levels both internally and externally of the operations and must have the ability to work effectively with ever changing priorities and/or situations. Typical activities include but nt limited to general operations, absence management, continuous improvement, discipline, scheduling, training, etc. This position reports directly to the Set-Up Manager.

Essentials Duties and Responsibilities:

Essentials Duties and Responsibilities: de the following. Other duties may be assigned

• Provide leadership and direction for day-to-day operation over a team of entry-level employees to meet demand of both external and internal customers.
• Oversees scheduling and management of full-time and subcontracted employees
• Ensure safety, quality, and productivity.
• Oversee the compliance of operational policies and keeping up to date with the progress of administrative duties.
• Consult with other departmental managers to determine needs of Customer events.
• Operates self-propelled material handling or mechanical lift equipment.
• Assists with the training and development of the production services staff.
• Coordinate and communicate with staff to ensure smooth operation between shifts and proper handoff of operation.
• Manages the beginning and end-of-shift report capturing and communicating key service, safety, employee relations and equipment issues.
• Will observe and analyze the overall efficiency of the assigned department to ensure things are moving smoothly as well as report your findings to upper management as needed.
• Performs other miscellaneous building operations services or duties as assigned.
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Supervisory Responsibilities:

Assists Set Up Manager in supervising employees in the Set-Up Department. Carries out supervisory responsibilities in accordance with LEGENDS GLOBAL’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

Education and/or Experience

• Minimum associate or bachelor's degree preferred
• At least 5-7 years of related experience in similar position. Supervisory experience preferred.
• Or equivalent combination of education and experience
• Knowledge in facility capabilities, industry terminology, floor plans, event related services and technical requirements for varied events

Skills and Abilities

• Good analytical skills, including ability to lead, facilitate, plan, document and organize.
• Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers.
• Organized - Can marshal resources to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently. Must display sense of urgency, ability to work under pressure, with attention to detail.
• Must be able to work a flexible schedule including early mornings, days, evenings, weekends, holidays, extended (long) workdays and extended numbers of days
• Must be able to speak, read, and write Spanish and English.
• Must be able to operate a forklift and other industrial equipment related to event setup
• Team Player - Creates strong morale and spirit within team; shares wins and successes; fosters open dialogue; creates a feeling of belonging in the team.

Computer Skills

• To perform this job successfully, an individual should be proficient in Microsoft Office
• Experience with floor plans software, CAD preferable
• Experience with Building Maintenance System

Certificates, Licenses, Registrations

Valid Driver's lic