Set Up Supervisor

ASM Global-SMG Puerto Rico I, LP.; Puerto Rico; In loco; USD 52.000 - 76.000; Tempo pieno

Descrizione del lavoro

Legends Global is seeking a Set-Up/Turnover Supervisor to lead a team for Coliseo de Puerto Rico, coordinating set-ups, safety, and on-time delivery. The role reports to the Set-Up Manager and requires coordinating with internal and external stakeholders to meet event demands.

Ideal candidates have 5–7 years of supervisory experience, bilingual English/Spanish, and proficiency in CAD/floor plan tools, with a strong focus on organization and customer service.

Competenze

• Minimum associate or bachelor’s degree preferred.
• At least 5-7 years of related experience in similar position; supervisory experience preferred.
• Knowledge in facility capabilities, industry terminology, floor plans, event related services and technical requirements for varied events.
• Must be able to speak, read, and write Spanish and English.
• Must be able to operate a forklift and other industrial equipment related to event setup.

Mansioni

• Provide leadership and direction for day-to-day operation over a team of entry-level employees to meet demand of both external and internal customers.
• Oversees scheduling and management of full-time and subcontracted employees.
• Ensure safety, quality, and productivity.
• Oversee the compliance of operational policies and keeping up to date with the progress of administrative duties.
• Interacts with other departmental managers to determine needs of Customer events.

Conoscenze

Leadership / Supervisory experience

Bilingual English/Spanish

Analytical skills

Organizational skills

Customer service focus

Formazione

Associate or Bachelor's degree

Strumenti

CAD software

Floor plan software

Microsoft Office

Building Maintenance System

Forklift operation

Descrizione del lavoro

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

The Role

The position of Set-Up/Turnover Supervisor is in charge of achieving immediate and short-term objectives established by the Set-Up Manager for the Coliseo de Puerto Rico. Responsible for scheduling, implementing, and delivering work assignments on a timely basis and within budget. The Set-Up/Turnover Supervisor must be a self-starter who can work well with people at all levels both internally and externally of the operations and must have the ability to work effectively with ever changing priorities and/or situations. Typical activities include but nt limited to general operations, absence management, continuous improvement, discipline, scheduling, training, etc. This position reports directly to the Set-Up Manager.

Essentials Duties and Responsibilities: de the following.

Other duties may be assigned undefined Provide leadership and direction for day-to-day operation over a team of entry-level employees to meet demand of both external and internal customers. Oversees scheduling and management of full-time and subcontracted employees Ensure safety, quality, and productivity. Oversee the compliance of operational policies and keeping up to date with the progress of administrative duties. Consult with other departmental managers to determine needs of Customer events. Operates self-propelled material handling or mechanical lift equipment. Assists with the training and development of the production services staff. Coordinate and communicate with staff to ensure smooth operation between shifts and proper handoff of operation. Manages the beginning and end-of-shift report capturing and communicating key service, safety, employee relations and equipment issues. Will observe and analyze the overall efficiency of the assigned department to ensure things are moving smoothly as well as report your findings to upper management as needed. Performs other miscellaneous building operations services or duties as assigned. undefined Supervisory Responsibilities: Assists Set Up Manager in supervising employees in the Set-Up Department. Carries out supervisory responsibilities in accordance with LEGENDS GLOBAL's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications Education and/or Experience

Minimum associate or bachelor’s degree preferred At least 5-7 years of related experience in similar position. Supervisory experience preferred. Or equivalent combination of education and experience Knowledge in facility capabilities, industry terminology, floor plans, event related services and technical requirements for varied events Skills and Abilities Good analytical skills, including ability to lead, facilitate, plan, document and organize. Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers. Organized – Can marshal resources to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently. Must display sense of urgency, ability to work under pressure, with attention to detail. Must be able to work a flexible schedule including early mornings, days, evenings, weekends, holidays, extended (long) workdays and extended numbers of days Must be able to speak, read, and write Spanish and English. Must be able to operate a forklift and other industrial equipment related to event setup Team Player – Creates strong morale and spirit within team; shares wins and successes; fosters open dialogue; creates a feeling of belonging in the team. Computer Skills To perform this job successfully, an individual should be proficient in Microsoft Office Experience with floor plans software, CAD preferable Experience with Building Maintenance System Certificates, Licenses, Registrations Valid Driver’s license Industrial Equipment Operator Certifications (forklift, aerial platforms) Note LEGENDS GLOBAL reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. LEGENDS GLOBAL may require an employee to perform duties outside his/her normal description. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.