Servicios de Agentes

DAmico Palos Verdes Reality Inc; United States; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Paid time off

Job summary

Keller Williams Palos Verdes is seeking an Agent Services Manager to be the heartbeat of the Market Center, delivering white-glove hospitality to clients and supporting our real estate agents with onboarding, technology help, and daily operations.

You will manage office logistics, coordinate meetings, oversee vendor relationships, and guide new agents from Day 1 through system setups in KW Command, MLS access, and digital signatures, fostering a productive, high-energy culture.

Qualifications

• 2+ years in real estate operations, high-end hospitality, or corporate office management.
• Proficiency with Google Workspace, Microsoft Office, and CRM systems.
• Exceptional verbal, written, and interpersonal skills with a polished demeanor.
• Outstanding multitasking, attention to detail, and proactive problem-solving.

Responsibilities

• White-Glove Hospitality: Greet clients, agents, and visitors with warmth, professionalism, and elegance.
• Office Management: Oversee daily office aesthetics, communications, mail/deliveries, and conference room schedules.
• Administrative Command: Maintain inventory, manage vendors, and support meetings and training logistics.
• Seamless Agent Onboarding: Guide new/transferring agents through onboarding with system setup from Day 1.
• Technology & Platform Support: Assist agents with KW Command, MLS access, and digital signature platforms.
• Retention & Growth: Be the primary contact for agent inquiries, fostering a high-energy, supportive culture.

Skills

Real estate operations

Hospitality

Office management

Tech-savvy

Tools

Google Workspace

Microsoft Office

CRM systems

Job description

Benefits:

• 401(k)
• Employee discounts
• Paid time off

About the Role

Are you an energetic, highly organized professional who excels at both high-touch hospitality and business operations? Keller Williams Palos Verdes is seeking a dynamic Agent Services Manager to serve as the heart and operational engine of our premier real estate Market Center.

In this pivotal role, you will be the face of our office—delivering white-glove service to high-net-worth clients—while simultaneously acting as a key partner to our real estate agents by providing onboarding, technology support, and administrative guidance to help them grow their businesses.

Key Responsibilities

• White-Glove Hospitality: Greet clients, agents, and visitors with warmth, professionalism, and elegance.
• Office Management: Oversee daily office aesthetics, handle incoming/outgoing communications, manage mail/deliveries, and maintain conference room schedules.
• Administrative Command: Keep office inventory stocked, manage vendor relationships, and support team meetings and training logistics.
• Seamless Agent Onboarding: Guide new and transferring real estate agents through the offboarding/onboarding process, ensuring system setup from Day 1.
• Technology & Platform Support: Assist agents with Keller Williams technology systems (KW Command, MLS access, and digital signature platforms).
• Retention & Growth: Serve as the primary point of contact for agent inquiries, fostering a supportive, high-energy office culture focused on agent productivity.

Qualifications

• Experience: 2+ years in real estate operations, high-end hospitality, or corporate office management.
• Tech-Savvy: Proficiency with Google Workspace, Microsoft Office, and CRM systems (real estate platform experience is a strong plus).
• Communication: Exceptional verbal, written, and interpersonal skills with a polished, professional demeanor.
• Organization: Outstanding multitasking skills, attention to detail, and a proactive problem-solving mindset.