ServiceTitan & Operations Support Specialist (Midwest)

Apex Service Partners; Oak Brook (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

Apex Service Partners is seeking a ServiceTitan & Operations Support Specialist for our Illinois and Wisconsin market. This hands-on role is ideal for someone with 2+ years of ServiceTitan experience who enjoys supporting teams and optimizing operations across HVAC, plumbing, and electrical services.

You will manage user requests, assist with system configurations, and provide operational support to ensure communication between field teams and office staff. Join a collaborative environment dedicated to service excellence.

Qualifications

• 2+ years of ServiceTitan experience in a CSR, dispatch, admin, or support role.
• Strong understanding of dispatching, scheduling, and office workflows.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Serve as primary ServiceTitan support resource for Illinois & Wisconsin.
• Manage and resolve daily tickets and user requests.
• Support dispatch and scheduling teams.

Skills

ServiceTitan experience

Customer service skills

Problem-solving

Organizational skills

Communication skills

Job description

Apex Service Partners is seeking a ServiceTitan & Operations Support Specialist for our Illinois and Wisconsin market. This hands-on role is ideal for someone with 2+ years of ServiceTitan experience who enjoys supporting teams and optimizing operations across HVAC, plumbing, and electrical services.

You will manage user requests, assist with system configurations, and provide operational support to ensure communication between field teams and office staff. Join a collaborative environment dedicated to service excellence.