ServiceNow Technical Architect

Ethereum Technologies; Mountain View (CA); On-site; USD 96,000 - 107,000; Full time

Job summary

Ethereum Technologies in Mountain View, CA is seeking a ServiceNow Technical Architect to lead end-to-end platform design and implementation across ITSM, ITOM, ITAM, HRSD, and CSM.

The role requires deep hands-on expertise with JavaScript, Flow Designer, MID Server, and integrations via REST/SOAP APIs, with strong enterprise-architecture and leadership skills.

Qualifications

• 15+ years IT experience with ServiceNow background.
• 5+ years in ServiceNow architecture and design.
• Hands-on with JavaScript, Glide scripting, and Flow Designer.
• Experience with integrations via REST/SOAP APIs and MID Server.

Responsibilities

• Lead architecture, design, and implementation of ServiceNow solutions.
• Define architecture, standards, and implementation strategies.
• Design across ITSM, ITOM, ITAM, HRSD, and CSM.
• Lead platform integrations using REST/SOAP and IntegrationHub.
• Provide guidance on CMDB, Discovery, and Service Portal.
• Oversee customization, configuration, and development.
• Ensure scalability, security, and governance of the platform.
• Collaborate with stakeholders to translate requirements into solutions.
• Review designs for best practices and mentor teams.

Skills

ServiceNow experience

ServiceNow architecture

JavaScript

REST APIs

SOAP APIs

IntegrationHub

CMDB

ITIL

Leadership

Stakeholder management

Flow Designer

MID Server

Discovery

Tools

Flow Designer

MID Server

Discovery

REST APIs

SOAP APIs

Job description

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Job Title: ServiceNow Technical Architect

Location: Mountain View,CA

Duration: 10 Months

Bill Rate: $74/hour (C2C)

Job Type: W-2, 1099, C2C

Client: To Be Discussed Later

Work Authorization: US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other

Required Qualifications

• 15+ years of overall IT experience, with strong ServiceNow experience.
• 5+ years of experience in ServiceNow architecture and solution design.
• Strong knowledge of ServiceNow platform capabilities and enterprise architecture.
• Hands-on experience with JavaScript, Glide scripting, Business Rules, Client Scripts, Script Includes, and Flow Designer.
• Experience with ServiceNow integrations, REST/SOAP APIs, IntegrationHub, and MID Server.
• Strong understanding of ITSM processes, CMDB, Discovery, and ITIL frameworks.
• Experience leading enterprise-level ServiceNow implementations and platform transformations.
• Excellent communication, stakeholder management, and technical leadership skills.

Key Responsibilities

• Lead the overall architecture, design, and implementation of ServiceNow solutions.
• Define technical architecture, platform standards, best practices, and implementation strategies.
• Design and develop solutions across ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, and CSM, as applicable.
• Lead ServiceNow platform integrations with enterprise applications using REST APIs, SOAP APIs, and IntegrationHub.
• Provide architectural guidance on workflows, Service Catalog, CMDB, Discovery, and Service Portal.
• Oversee customization, configuration, scripting, and application development.
• Ensure platform scalability, performance, security, and governance.
• Collaborate with business stakeholders, developers, and technical teams to translate business requirements into technical solutions.
• Review technical designs and ensure adherence to ServiceNow best practices.
• Mentor development teams and provide technical leadership throughout the project lifecycle.

Preferred Qualifications

• ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA).
• ServiceNow Certified Application Developer (CAD).
• Experience with ServiceNow platform upgrades, migrations, and governance.
• Exposure to cloud platforms and enterprise integration architectures.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.