ServiceNow Technical Architect

Valiant Technologies LLC; Mountain View (CA); On-site; USD 87,000 - 117,000; Full time

Job summary

Valiant Technologies LLC in Mountain View, CA is seeking a Senior ServiceNow Technical Architect to lead architecture, design, and delivery of enterprise ServiceNow solutions across ITSM, ITOM, ITAM, HRSD, and CSM. The role combines hands-on leadership with strategic direction for complex integrations and platform standards.

You will mentor teams, enforce best practices, and ensure performance, security, and governance while translating business needs into scalable technical designs.

Qualifications

• 15+ years of IT experience with strong ServiceNow background.
• 5+ years in ServiceNow architecture and design.
• Proficient with JavaScript, Glide Script, Business Rules, Client Scripts.
• Experience with REST/SOAP APIs, IntegrationHub, MID Server.
• Strong ITIL, CMDB, Discovery knowledge.
• Experience leading enterprise ServiceNow implementations.

Responsibilities

• Lead architecture, design, and implementation of ServiceNow solutions.
• Define architecture standards, best practices, and strategies.
• Design and develop across ITSM, ITOM, ITAM, HRSD, CSM modules.
• Lead platform integrations using REST/ SOAP and IntegrationHub.
• Provide guidance on workflows, CMDB, Discovery, and Service Portal.
• Oversee customization, scripting, and app development.
• Ensure scalability, performance, security, and governance.
• Collaborate with stakeholders to translate business needs into tech solutions.
• Mentor development teams and guide project lifecycle.

Skills

ServiceNow Architecture

JavaScript

REST/SOAP APIs

ITIL/ITSM

Leadership

Stakeholder Management

Tools

ServiceNow Platform

IntegrationHub

MID Server

Discovery

Job description

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Job Title: ServiceNow Technical Architect

Location: Mountain View,CA

Duration: 10 Months

Bill Rate: $74/hour (C2C)

Job Type: W-2, 1099, C2C

Client: To Be Discussed Later

Work Authorization: US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other

Required Qualifications

• 15+ years of overall IT experience, with strong ServiceNow experience.
• 5+ years of experience in ServiceNow architecture and solution design.
• Strong knowledge of ServiceNow platform capabilities and enterprise architecture.
• Hands-on experience with JavaScript, Glide scripting, Business Rules, Client Scripts, Script Includes, and Flow Designer.
• Experience with ServiceNow integrations, REST/SOAP APIs, IntegrationHub, and MID Server.
• Strong understanding of ITSM processes, CMDB, Discovery, and ITIL frameworks.
• Experience leading enterprise-level ServiceNow implementations and platform transformations.
• Excellent communication, stakeholder management, and technical leadership skills.

Key Responsibilities

• Lead the overall architecture, design, and implementation of ServiceNow solutions.
• Define technical architecture, platform standards, best practices, and implementation strategies.
• Design and develop solutions across ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, and CSM, as applicable.
• Lead ServiceNow platform integrations with enterprise applications using REST APIs, SOAP APIs, and IntegrationHub.
• Provide architectural guidance on workflows, Service Catalog, CMDB, Discovery, and Service Portal.
• Oversee customization, configuration, scripting, and application development.
• Ensure platform scalability, performance, security, and governance.
• Collaborate with business stakeholders, developers, and technical teams to translate business requirements into technical solutions.
• Review technical designs and ensure adherence to ServiceNow best practices.
• Mentor development teams and provide technical leadership throughout the project lifecycle.

Preferred Qualifications

• ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA).
• ServiceNow Certified Application Developer (CAD).
• Experience with ServiceNow platform upgrades, migrations, and governance.
• Exposure to cloud platforms and enterprise integration architectures.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.