ServiceNow Technical Architect

Bright Vision Technologies; United States; Remote; USD 165,000 - 185,000; Full time

Job summary

Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. We are seeking a ServiceNow Architect to lead the design, governance, and long‑term evolution of our ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications.

The ideal candidate has architected ServiceNow at enterprise scale, can shape multi‑year roadmaps, and influence engineering, business, and executive

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.

Responsibilities

• Lead design, governance and long-term evolution of ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom apps.
• Set standards for data, integration, security and customization to keep platform scalable and maintainable.
• Shape multi-year roadmaps and influence engineering, business and executive stakeholders.

Skills

ServiceNow experience (8+ years)

Enterprise architecture

Stakeholder management

Communication skills

Education

Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field

Tools

IntegrationHub

REST APIs

CMDB

Discovery

Service Mapping

Now Assist

GenAI Controller

App Engine Studio

Job description

Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States.

This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential.

Job Title: ServiceNow Technical Architect
Location: 100% Remote (U.S.)
Position Type: Full-time, Direct W2
Salary Range: $165,000–$185,000 Annually
Experience Required: 6+ years

Sponsorship: U.S. Citizens, Green Card Holders, EAD Holders, and H-1B transfer candidates are encouraged to apply. We are unable to sponsor new H-1B visa petitions for this position.

Job Summary:
We are seeking a ServiceNow Architect to lead the design, governance, and long-term evolution of our ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications. The role combines deep platform mastery with enterprise architecture judgement, driving standards for data, integration, security, and customization that keep the platform scalable, maintainable, and aligned with business priorities. The ideal candidate has architected ServiceNow at enterprise scale, can confidently shape multi-year roadmaps, and brings strong influence across engineering, business, and executive stakeholders.

Required Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• Eight or more years of ServiceNow experience, with significant time in architecture or technical leadership roles.
• Deep expertise across multiple ServiceNow modules.
• Strong understanding of the ServiceNow data model, scripting, scoped apps, and platform internals.
• Hands‑on experience with IntegrationHub, REST APIs, and complex integration scenarios.
• Experience designing CMDB, discovery, and service mapping implementations.
• Strong understanding of platform security, ACLs, and role design at scale.
• Experience leading major upgrades and release planning.
• Excellent communication and stakeholder management skills.
• ServiceNow CTA, CIS, or CSA certifications.

Preferred Qualifications

• ServiceNow Certified Technical Architect (CTA) credential.
• Experience with Now Assist, GenAI Controller, or AI‑driven ServiceNow features.
• Exposure to multi‑instance, multi‑region ServiceNow deployments.
• Experience integrating ServiceNow with major SaaS platforms (Workday, Salesforce, SAP).
• Familiarity with HAM Pro, SAM Pro, or App Engine Studio.

Bright Vision Technologies is an Equal Opportunity Employer.

Equal Employment Opportunity (EEO) Statement

Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall.

BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees’ ability to perform their job duties may result in disciplinary action up to and including termination of employment.