ServiceNow Technical Architect

Tata Consultancy Services; Atlanta (GA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Discretionary annual incentive

Medical coverage

Dental & Vision coverage

Disability insurance

Parental leaves

Auto & home insurance

Identity theft protection

Commuter benefits

Certification & training reimbursement

Vacation & holidays

401K plan

Performance bonus

Student loan refinancing

College fund

Job summary

Tata Consultancy Services is seeking a ServiceNow specialist in Atlanta to expertly manage ITSM/ITOM, design workflows, and customize forms. You will integrate ServiceNow with monitoring and AI Ops tools, and coordinate automation across on-premise and AWS environments.

Strong collaboration with cross-functional teams is expected in a fast-paced setting. The role offers a competitive salary range and comprehensive benefits under the TCS Employee Benefits Summary.

Qualifications

• Deep knowledge of ServiceNow ITSM and ITOM modules required.
• Experience developing workflows and customizing forms in ServiceNow.
• Experience with ServiceNow VA and Now Assist.
• Experience integrating ServiceNow with monitoring, AI Ops and automation tools.

Skills

ServiceNow ITSM

ServiceNow ITOM

Workflow development

Form customization

VA & Now Assist

Integrations with monitoring tools

Automation tools

On-prem & AWS integration

Monitoring & AI Ops

Tools

PagerDuty

Ansible

ServiceNow

AWS

Job description

Job Description

• Deep knowledge and experience in ServiceNow ITSM, ITOM modules
• Experience in developing workflows, customizing forms in ServiceNow
• Experience in ServiceNow VA and Now Assist
• Experience in integrating ServiceNow with monitoring, AI Ops and automation tools (PagerDuty, Ansible)
• Understanding of on-prem and AWS Infra/application components to Integrate and execute automations
• Understanding of monitoring and AI Ops tools

Salary Range-$100,000-$120,000 a year

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.