ServiceNow Systems Integrator — Cloud-Native DoD Ops

Leidos; Odenton (MD); On-site; USD 70,000 - 126,000; Full time

Job summary

Leidos is seeking a Systems Integrator for the GSM-O II contract to support DISN/DISA operations. The role focuses on building cloud-native environments, ServiceNow ITSM/TSOM modules, and secure deployments for DoD networks.

You will coordinate with cross-functional teams, implement CI/CD, and assist with upgrades and vulnerability remediation while commuting to designated on-site locations across the US.

Qualifications

• BS degree with 2–4 years of relevant experience or a Masters with less than 2 years of experience
• Active DoD Secret Clearance and ability to obtain a DoD Top Secret clearance
• Security+ or equivalent DoD 8570 IAT II certification within 14 days of start date
• ITIL foundation or ITIL certification
• Experience in architecture, design, development, and delivery of data driven operations capabilities in a DoD environment
• 2+ years of hands-on experience with standing up, configuring, and/or maintaining environments
• Experience with JIRA, Git and Confluence
• Must be able to commute to Scott AFB, IL, Ft. Meade, MD, Ogden, UT, or San Antonio, TX for primary on-site support

Responsibilities

• Establish environments for the ServiceNow team to execute their work
• Prepare and create containers to allow microservices to work cohesively in a cloud-native application
• Assist in the development of the continuous integration and continuous delivery of software
• Support the standup, configuration and implementation of ServiceNow’s ITSM, OMT, TSM, and TSOM modules
• Assist in the design, creation, and maintenance of the ServiceNow application and modules
• Architect and design tool integrations with ServiceNow (Elastic, Netcool, Kafka, etc)
• Coordinate and support application and platform upgrades
• Resolve identified vulnerabilities associated with STIGs and Scans
• Assist with design, creation of business process flows
• Work with other members of the ServiceNow development team to propose solutions based on business needs and strategies
• Perform the necessary tasks to design and assist in configuring ServiceNow functions to meet operational needs
• Support business process re-engineering activities to identify ways to streamline capabilities into ServiceNow
• Identify trends and patterns in data to improve customer experience and network performance
• Interact with the customer to address Systems Engineering considerations and issues
• Ensure the infrastructure is properly setup with the right nodes, storage, and security parameters to host ServiceNow

Skills

DoD Secret Clearance

Security+ Certification

ITIL certified

ServiceNow Architecture

Cloud-native / ServiceNow

Education

BS degree

Masters degree (preferred)

Tools

JIRA

Confluence

Git

ServiceNow

Job description

Leidos is seeking a Systems Integrator for the GSM-O II contract to support DISN/DISA operations. The role focuses on building cloud-native environments, ServiceNow ITSM/TSOM modules, and secure deployments for DoD networks.

You will coordinate with cross-functional teams, implement CI/CD, and assist with upgrades and vulnerability remediation while commuting to designated on-site locations across the US.