ServiceNow SAM Pro Developer - SBOM & OSS Governance

First Citizens; Raleigh, Austin, Phoenix (NC, TX, AZ); Remote; USD 100.000 - 140.000; Vollzeit

Zusammenfassung

First Citizens seeks a Senior ServiceNow Developer with deep expertise in Software Asset Management (SAM Pro) to enable SBOM governance and open-source software management across the enterprise.

You will configure, develop, and enhance SAM capabilities, support integrations, data quality, and software compliance, and partner with CMDB, Discovery, and Asset Management teams to improve license visibility and accuracy.

Qualifikationen

• Bachelor's degree and 6+ years of experience OR high school diploma with 10+ years in systems engineering/engineering.
• 5+ years of ServiceNow development and implementation experience.
• 3+ years of hands-on experience with ServiceNow SAM Pro.
• ServiceNow CAD certification.
• ServiceNow CSA certification.
• ServiceNow SAM certification preferred.
• Strong JavaScript development skills within the ServiceNow platform.
• Experience with REST/SOAP integrations and Integration Hub.
• Experience with Discovery and CMDB data management.
• Understanding software entitlements, licensing metrics, and compliance management.
• SDLC/Development practices in an enterprise environment.
• Experience in financial industry environments preferred.

Aufgaben

• Design, configure, and implement solutions within ServiceNow SAM Pro.
• Support SBOM data management and open-source software governance processes.
• Configure and maintain software normalization, models, and content service processes.
• Develop and enhance ServiceNow workflows, automation, and integrations using Integration Hub.
• Support software reconciliation, entitlement management, and software compliance activities.
• Collaborate with CMDB, Discovery, and Asset Management teams to improve license visibility and accuracy.
• Configure and maintain integrations with software inventory sources and endpoint management platforms.
• Develop and maintain business rules, flows, scripted processes, and custom applications.
• Participate in solution design, testing, deployment, and operational support.
• Create technical documentation and knowledge transfer materials.

Kenntnisse

JavaScript

ServiceNow

Integration Hub

REST/SOAP

CMDB

SDLC

Ausbildung

Bachelor's Degree

High School Diploma or GED

Tools

SAM Pro

CAD

CSA

ServiceNow Platform

Jobbeschreibung

First Citizens seeks a Senior ServiceNow Developer with deep expertise in Software Asset Management (SAM Pro) to enable SBOM governance and open-source software management across the enterprise.

You will configure, develop, and enhance SAM capabilities, support integrations, data quality, and software compliance, and partner with CMDB, Discovery, and Asset Management teams to improve license visibility and accuracy.