ServiceNow Program Lead - Presales & Demos

itechag; Arlington (VA); On-site; USD 130,000 - 170,000; Full time

Job summary

iTech AG in Arlington, VA seeks a Technical Project/Program Manager to lead ServiceNow presales, prototypes, and solution delivery across multiple projects. You will collaborate with architects, develop demos, and align offerings with customer needs to drive IT modernization and business growth.

The role combines program management expertise with deep ServiceNow knowledge to advance our federal-focused initiatives, launch new offerings, and support marketing and documentation efforts.

Qualifications

• 7+ years of professional experience with at least 3 years focused on the ServiceNow platform.
• Proven experience in ServiceNow project and program management, including presales, prototypes, and demo activities.
• Strong understanding of Agile methodologies and IT modernization principles.
• Excellent written and communications skills.
• Experience crafting proposal content and contributing to business development efforts.

Responsibilities

• Lead and manage ServiceNow-focused initiatives including presales, prototypes, and lab development.
• Collaborate with architects and leadership to design compelling demos, prototypes, and proposal content.
• Coordinate activities across multiple ServiceNow projects to ensure alignment with growth goals and client value.
• Act as a senior advisor in presales and program activities, translating customer needs into actionable solutions.
• Partner with cross-functional teams to ensure high-quality outcomes and continuous improvement.
• Support proposal development, writing, presales meetings, and tracking trends and best practices.
• Perform other duties as assigned.

Skills

Program management

Presales

Agile methodologies

Technical leadership

Customer alignment

Education

Bachelor's degree or higher

PMP certification or eligible within 6 months

Tools

ServiceNow Platform

Job description

iTech AG in Arlington, VA seeks a Technical Project/Program Manager to lead ServiceNow presales, prototypes, and solution delivery across multiple projects. You will collaborate with architects, develop demos, and align offerings with customer needs to drive IT modernization and business growth.

The role combines program management expertise with deep ServiceNow knowledge to advance our federal-focused initiatives, launch new offerings, and support marketing and documentation efforts.