ServiceNow Tech Architect - Presales & Federal Solutions

iTech AG; Arlington (VA); On-site; USD 130,000 - 180,000; Full time

Job summary

iTech AG is seeking a ServiceNow Technical Architect to support presales, in-house lab development, and federal contracts. The role focuses on end-to-end ServiceNow solutions, modernizing processes, and delivering impactful customer demos that demonstrate differentiators.

You will lead architecture and integration efforts, collaborate with stakeholders, mentor junior team members, and contribute to proposal content and marketing differentiators in an Agile environment.

Qualifications

• Hands-on experience building ServiceNow solutions and managing ServiceNow employee experience solutions
• Proven experience in ServiceNow ITSM & ITAM/EAM implementations as an Architect
• Experience with integration across ServiceNow modules and external applications including delivery services (USPS, UPS, FedEx)
• Understanding of Federal procurement processes including FAR and contracting vehicles is preferred

Responsibilities

• Design, develop, integrate, and operate ServiceNow prototypes and advanced POCs for demos and proposals
• Translate prototypes into high-quality responses and demos across lifecycles
• Manage implementation roadmaps and align business needs with technical execution
• Provide domain, architecture, and technical leadership for projects and demos
• Mentor junior team members in demo preparation and execution
• Support marketing and differentiators with compelling narratives and proposal content
• Shape compliance strategy with ITIL, SAFe, Scrum, and PMI methodologies

Skills

ServiceNow ITSM

Platform management

Configuration management

Integration

Built On/With offerings

Federal procurement (FAR)

Education

CTA certification

Job description

iTech AG is seeking a ServiceNow Technical Architect to support presales, in-house lab development, and federal contracts. The role focuses on end-to-end ServiceNow solutions, modernizing processes, and delivering impactful customer demos that demonstrate differentiators.

You will lead architecture and integration efforts, collaborate with stakeholders, mentor junior team members, and contribute to proposal content and marketing differentiators in an Agile environment.