ServiceNow Program Manager Federal IT Delivery Leader

iTech AG; Arlington (VA); On-site; USD 100,000 - 130,000; Full time

Job summary

iTech AG in Arlington, Virginia is looking for an experienced Program Manager to lead ServiceNow solutions for a federal client program. This role requires strong project management skills, including over 5 years of experience in enterprise IT implementations and leading ServiceNow implementations. Responsibilities include managing cross-functional teams, ensuring quality deliverables, and serving as the primary client point of accountability. Candidates should have experience with federal environments and possess a Bachelor's degree and Project Management Professional certification.

Qualifications

• 5+ years of experience as a project manager leading enterprise IT implementations.
• Hands-on working knowledge of the ServiceNow platform.
• Proven ability to serve as the primary client point of contact on a federal IT contract.

Responsibilities

• Lead ServiceNow implementation programs.
• Manage backlogs, sprints, and release planning.
• Monitor program performance and mitigate risks.

Skills

ServiceNow implementation

Project management

Cross-functional team coordination

Client communication

Agile methodologies

Performance reporting

Education

Bachelor's degree

Project Management Professional (PMP)

Tools

ServiceNow

Performance Analytics

Job description

iTech AG in Arlington, Virginia is looking for an experienced Program Manager to lead ServiceNow solutions for a federal client program. This role requires strong project management skills, including over 5 years of experience in enterprise IT implementations and leading ServiceNow implementations. Responsibilities include managing cross-functional teams, ensuring quality deliverables, and serving as the primary client point of accountability. Candidates should have experience with federal environments and possess a Bachelor's degree and Project Management Professional certification.