ServiceNow Product Engineer - Drive Scalable Platform Solutions

Truist

Richmond (VA)

On-site

USD 110,000 - 128,000

Full time

6 days ago

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Job summary

Truist is seeking a ServiceNow Product Engineer to partner with business stakeholders, product owners, and technical teams to design, develop, and maintain ServiceNow solutions that align with business objectives and enhance user experiences. This role focuses on translating business needs into clear requirements, user stories, and prioritized backlogs while applying secure coding practices.

The engineer collaborates across the full software lifecycle, supports backlog health, and contributes to

Qualifications

Bachelor’s degree and 3 years of experience or equivalent education and software engineering training or experience.
In-depth knowledge of information systems with the ability to identify, apply, and implement IT best practices.
Understanding of key business processes and competitive strategies related to the IT function.

Responsibilities

Designs, develops, tests, and maintains ServiceNow components addressing business requirements.
Implements features for the ServiceNow platform using coding standards and best practices.
Contributes to reliability, scalability, and performance by writing high-quality code and participating in reviews.
Collaborates with cross-functional teams to execute technical initiatives and deliver on schedule.
Troubleshoots defects and production issues using root-cause analysis as needed.
Participates in full SDLC activities from requirements to support.
Applies secure coding practices and documentation standards to ensure quality and compliance.
Leverages existing frameworks and tools to enhance applications across technology domains.