ServiceNow Platform Architect – ITSM/ITOM Expert

Cloud Analytics Technologies, LLC

Weehawken (NJ)

On-site

USD 84,000 - 120,000

Full time

41 hours ago

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Job summary

Cloud Analytics Technologies, LLC is seeking an experienced Service-Now Platform Solutions Architect to drive the design, governance, and strategic direction of our ServiceNow platform, including CMDB and foundational services for IT solutions delivery. This role is part of the platform team supporting OCTO initiatives.

The ideal candidate will lead cross-functional technical design, establish governance, and ensure secure, compliant, and scalable platform solutions.

Qualifications

Bachelor's degree in Information Technology, Computer Science, or related field.
5+ years of ServiceNow platform experience.
5+ years of experience architecting and implementing enterprise ServiceNow solutions.
Must have experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
CSA certification required.

Responsibilities

Architect ServiceNow platform solutions aligned with DTMB strategic goals.
Lead technical solution design, platform governance, and best practices.
Design and support integrations with enterprise applications and services.
Provide technical support to developers, system administrators, and project teams.
Support platform upgrades, performance optimization, and roadmap planning.
Ensure solutions meet security, compliance, and operational requirements.
Collaborate with stakeholders to translate business needs into technical solutions.