Senior ServiceNow Platform Architect (ITSM/CMDB)

Valiant Technologies LLC

Weehawken (NJ)

On-site

USD 87,000 - 117,000

Full time

42 hours ago
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Job summary

Service-Now Platform Solutions Architect is sought to design and govern the ServiceNow platform, supporting CMDB and foundational services for IT solutions. This role operates within the DTMB OCTO context and sits on the platform team responsible for service delivery.

The position emphasizes architecting platform solutions aligned with strategic goals, leading design and governance, and enabling secure, scalable integrations with enterprise applications while guiding upgrades and roadmaps.

Qualifications

  • Bachelor’s degree in IT or CS.
  • 5+ years of ServiceNow platform experience.
  • 5+ years architecting and implementing enterprise ServiceNow solutions.
  • Experience with ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
  • CSA certification required.
  • Excellent communication, leadership and problem-solving skills.

Responsibilities

  • Architect ServiceNow platform solutions aligned with DTMB strategic goals.
  • Lead technical solution design, platform governance, and best practices.
  • Design and support integrations with enterprise applications and services.
  • Provide technical support to developers, system administrators, and project teams.
  • Support platform upgrades, performance optimization, and roadmap planning.
  • Ensure solutions meet security, compliance, and operational requirements.
  • Collaborate with stakeholders to translate business needs into technical solutions.

Skills

Communication
Leadership
Problem solving

Education

Bachelor's degree in Information Technology, Computer Science, or related field
ServiceNow CSA certification
ServiceNow CTA certification
ServiceNow CAD certification
ITIL Foundations V3 or higher certification

Job description

Service-Now Platform Solutions Architect is sought to design and govern the ServiceNow platform, supporting CMDB and foundational services for IT solutions. This role operates within the DTMB OCTO context and sits on the platform team responsible for service delivery.

The position emphasizes architecting platform solutions aligned with strategic goals, leading design and governance, and enabling secure, scalable integrations with enterprise applications while guiding upgrades and roadmaps.

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