Senior ServiceNow Platform Architect (ITSM/CMDB)

Quantum Technologies. LLC; Weehawken (NJ); On-site; USD 87,000 - 117,000; Full time

Job summary

Quantum Technologies LLC seeks an experienced Service-Now Platform Solutions Architect to design, govern, and guide the ServiceNow platform and foundational services for IT delivery. You will work within the platform team supporting CMDB and foundational services for the OCTO initiative.

The role requires 5+ years of ServiceNow experience, strong architectural skills, and familiarity with ITSM, ITOM, ITAM, CMDB, CSDM, and extensive integrations.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 5+ years of ServiceNow platform experience.
• 5+ years of experience architecting and implementing enterprise ServiceNow solutions.
• Must have experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
• Excellent communication, leadership, and problem-solving skills.
• ServiceNow Certified Systems Architect (CSA) certification

Responsibilities

• Architect ServiceNow platform solutions aligned with DTMB strategic goals.
• Lead technical solution design, platform governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, system administrators, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure solutions meet security, compliance, and operational requirements.
• Collaborate with stakeholders to translate business needs into technical solutions.

Skills

ServiceNow experience

Communication skills

Leadership

Problem solving

Education

Bachelor's degree in IT/CS

Tools

ServiceNow ITSM

ServiceNow ITOM

CMDB

APIs

Workflow automation

Job description

Quantum Technologies LLC seeks an experienced Service-Now Platform Solutions Architect to design, govern, and guide the ServiceNow platform and foundational services for IT delivery. You will work within the platform team supporting CMDB and foundational services for the OCTO initiative.

The role requires 5+ years of ServiceNow experience, strong architectural skills, and familiarity with ITSM, ITOM, ITAM, CMDB, CSDM, and extensive integrations.