ServiceNow Platform Architect – Governance & Integrations

HTC Global Services

Lansing (MI)

On-site

USD 140,000 - 180,000

Full time

11 hours ago

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Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Wellness programs

Job summary

HTC Global Services is seeking a ServiceNow Platform Solutions Architect in Lansing, MI to architect and guide enterprise ServiceNow initiatives. This role focuses on governance, design, integrations, and future platform directions to meet business objectives.

You will collaborate with stakeholders and provide leadership across IT teams to ensure secure, scalable, and efficient platform solutions.

Qualifications

5+ years of ServiceNow platform experience.
5+ years of experience architecting and implementing enterprise ServiceNow solutions.
Experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
ServiceNow Certified Systems Architect (CSA) certification.
Excellent communication, leadership, and problem-solving skills.

Responsibilities

Architect ServiceNow platform solutions aligned with strategic goals.
Lead technical solution design, platform governance, and best practices.
Design and support integrations with enterprise applications and services.
Provide technical support to developers, system administrators, and project teams.
Support platform upgrades, performance optimization, and roadmap planning.
Ensure solutions meet security, compliance, and operational requirements.
Collaborate with stakeholders to translate business needs into technical solutions.