ServiceNow Platform Architect - Strategy & Integrations

IO Datasphere, Inc.; Lansing (MI); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Michigan Department of Technology, Management & Budget (DTMB) seeks a ServiceNow Platform Solutions Architect to lead the design, governance, and strategic direction of its ServiceNow platform and foundational services.

You will architect platform solutions, lead technical design, governance, and integrations with enterprise apps, while supporting upgrades and security/compliance. This is a hybrid, onsite role based in Lansing, MI with some onsite attendance required from day one.

Qualifications

• Architect ServiceNow platform solutions aligned with client's strategic goals.
• Lead technical solution design, platform governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, system administrators, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure solutions meet security, compliance, and operational requirements.
• Collaborate with stakeholders to translate business needs into technical solutions.

Responsibilities

• Architect ServiceNow platform solutions aligned with client's strategic goals.
• Lead technical solution design, platform governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, system administrators, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure solutions meet security, compliance, and operational requirements.
• Collaborate with stakeholders to translate business needs into technical solutions.

Skills

ServiceNow platform experience

Enterprise ServiceNow solutions

Communication skills

Leadership

Problem-solving

Education

Bachelor's degree in Information Technology/Computer Science or related field

ServiceNow CSA certification

ServiceNow CTA or equivalent certification

ServiceNow CAD certification

Implementation Specialist certifications - CMDB/ITSM/ITOM/ITAM

ITIL Foundations V3 or higher

Tools

ServiceNow ITSM

ServiceNow ITOM

ServiceNow ITAM

CMDB

CSDM

APIs

Workflow automation

Job description

Michigan Department of Technology, Management & Budget (DTMB) seeks a ServiceNow Platform Solutions Architect to lead the design, governance, and strategic direction of its ServiceNow platform and foundational services.

You will architect platform solutions, lead technical design, governance, and integrations with enterprise apps, while supporting upgrades and security/compliance. This is a hybrid, onsite role based in Lansing, MI with some onsite attendance required from day one.