ServiceNow Platform Architect

Experis (Austria); Worthington (OH); On-site; USD 125,000 - 178,000; Full time

Job summary

ManpowerGroup’s Experis division in Columbus, Ohio seeks an experienced ServiceNow Platform Architect to lead design, governance, and technical strategy for enterprise ServiceNow solutions. This onsite role requires 32-40 hours per week for a minimum six‑month engagement and covers ITSM, ITOM, CSM, HRSD, SecOps, and custom apps.

The ideal candidate will translate business requirements into scalable architecture, establish development standards, and drive upgrades and integrations using REST,

Qualifications

• 8+ years of IT experience, including 5+ years of hands-on ServiceNow development, implementation, or architecture experience.
• Strong expertise across multiple ServiceNow modules with experience designing enterprise-scale platform solutions.
• Advanced knowledge of ServiceNow scripting, including JavaScript, Business Rules, Script Includes, Client Scripts, Flow Designer, GlideRecord, and GlideAjax.
• Experience with ServiceNow integrations, CMDB/CSDM architecture, platform upgrades, and domain-separated environments.
• ServiceNow certifications including CSA (Certified System Administrator), CAD (Certified Application Developer), and at least one CIS (Certified Implementation Specialist) certification.

Responsibilities

• Define and maintain the overall ServiceNow platform architecture, including instance strategy, environment management, governance, and scalability.
• Lead solution design and implementation across ServiceNow modules such as ITSM, ITOM, CSM, HRSD, SecOps, and custom applications.
• Architect and oversee integrations using REST, SOAP, IntegrationHub, MID Server, and other enterprise integration technologies.
• Establish and enforce development standards, code reviews, testing frameworks, security controls, and platform governance best practices.
• Partner with business stakeholders and technical teams to deliver platform upgrades, performance improvements, technical roadmaps, and continuous improvement initiatives.

Skills

IT experience

ServiceNow development

Enterprise architecture

JavaScript scripting

REST/IntegrationHub

Tools

MID Server

IntegrationHub

CMDB/CSDM

Job description

Our client is seeking an experienced ServiceNow Platform Architect to lead the design, governance, and technical strategy of enterprise ServiceNow solutions. This individual will serve as the technical authority across multiple ServiceNow modules, translating business requirements into scalable architecture, establishing development standards, and ensuring successful delivery of platform enhancements, integrations, upgrades, and custom applications. This is an onsite role based in Columbus, Ohio, requiring 32-40 hours per week for a minimum six-month engagement.

Job Title: ServiceNow Architect

Location: Columbus, OH

Pay Range: $110/hr on W2

Job Responsibilities

• Define and maintain the overall ServiceNow platform architecture, including instance strategy, environment management, governance, and scalability.


• Lead solution design and implementation across ServiceNow modules such as ITSM, ITOM, CSM, HRSD, SecOps, and custom applications.


• Architect and oversee integrations using REST, SOAP, IntegrationHub, MID Server, and other enterprise integration technologies.


• Establish and enforce development standards, code reviews, testing frameworks, security controls, and platform governance best practices.


• Partner with business stakeholders and technical teams to deliver platform upgrades, performance improvements, technical roadmaps, and continuous improvement initiatives.

Required Skills & Qualifications

• 8+ years of IT experience, including 5+ years of hands‑on ServiceNow development, implementation, or architecture experience.


• Strong expertise across multiple ServiceNow modules with experience designing enterprise‑scale platform solutions.


• Advanced knowledge of ServiceNow scripting, including JavaScript, Business Rules, Script Includes, Client Scripts, Flow Designer, GlideRecord, and GlideAjax.


• Experience with ServiceNow integrations, CMDB/CSDM architecture, platform upgrades, and domain‑separated environments.


• ServiceNow certifications including CSA (Certified System Administrator), CAD (Certified Application Developer), and at least one CIS (Certified Implementation Specialist) certification.

About ManpowerGroup, Parent Company of:

Manpower, Experis and Talent Solutions

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought‑after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.