Columbus-Based ServiceNow Platform Architect

Experis (Austria); Worthington (OH); On-site; USD 125,000 - 178,000; Full time

Job summary

ManpowerGroup’s Experis division in Columbus, Ohio seeks an experienced ServiceNow Platform Architect to lead design, governance, and technical strategy for enterprise ServiceNow solutions. This onsite role requires 32-40 hours per week for a minimum six‑month engagement and covers ITSM, ITOM, CSM, HRSD, SecOps, and custom apps.

The ideal candidate will translate business requirements into scalable architecture, establish development standards, and drive upgrades and integrations using REST,

Qualifications

• 8+ years of IT experience, including 5+ years of hands-on ServiceNow development, implementation, or architecture experience.
• Strong expertise across multiple ServiceNow modules with experience designing enterprise-scale platform solutions.
• Advanced knowledge of ServiceNow scripting, including JavaScript, Business Rules, Script Includes, Client Scripts, Flow Designer, GlideRecord, and GlideAjax.
• Experience with ServiceNow integrations, CMDB/CSDM architecture, platform upgrades, and domain-separated environments.
• ServiceNow certifications including CSA (Certified System Administrator), CAD (Certified Application Developer), and at least one CIS (Certified Implementation Specialist) certification.

Responsibilities

• Define and maintain the overall ServiceNow platform architecture, including instance strategy, environment management, governance, and scalability.
• Lead solution design and implementation across ServiceNow modules such as ITSM, ITOM, CSM, HRSD, SecOps, and custom applications.
• Architect and oversee integrations using REST, SOAP, IntegrationHub, MID Server, and other enterprise integration technologies.
• Establish and enforce development standards, code reviews, testing frameworks, security controls, and platform governance best practices.
• Partner with business stakeholders and technical teams to deliver platform upgrades, performance improvements, technical roadmaps, and continuous improvement initiatives.

Skills

IT experience

ServiceNow development

Enterprise architecture

JavaScript scripting

REST/IntegrationHub

Tools

MID Server

IntegrationHub

CMDB/CSDM

Job description

ManpowerGroup’s Experis division in Columbus, Ohio seeks an experienced ServiceNow Platform Architect to lead design, governance, and technical strategy for enterprise ServiceNow solutions. This onsite role requires 32-40 hours per week for a minimum six‑month engagement and covers ITSM, ITOM, CSM, HRSD, SecOps, and custom apps.

The ideal candidate will translate business requirements into scalable architecture, establish development standards, and drive upgrades and integrations using REST,