ServiceNow ITSM Transformation Lead

EY; Birmingham (AL); Remote; USD 140,000 - 200,000; Full time

Job summary

EY in Birmingham, AL seeks a ServiceNow Consulting Manager within Technology Transformation to lead ITSM transformation efforts and guide multi-disciplinary teams from planning through delivery. You will drive client relationships and showcase strong problem-solving and leadership in a fast-paced environment.

You will interact with stakeholders, translate business requirements into technical specifications, and help design system architectures.

Responsibilities

• Lead ServiceNow ITSM transformation initiatives.
• Guide teams across planning, design, and delivery.
• Drive client relationships and demonstrate strong problem-solving and leadership.
• Interact with stakeholders and translate business requirements into technical specifications.
• Help design system architectures.
• Travel to client sites as required.

Job description

EY in Birmingham, AL seeks a ServiceNow Consulting Manager within Technology Transformation to lead ITSM transformation efforts and guide multi-disciplinary teams from planning through delivery. You will drive client relationships and showcase strong problem-solving and leadership in a fast-paced environment.

You will interact with stakeholders, translate business requirements into technical specifications, and help design system architectures.