ServiceNow ITSM Developer - Custom Apps & Integrations

Xaxis Solutions; Cincinnati (OH); On-site; USD 80,000 - 120,000; Full time

Job summary

Xaxis Solutions is looking for a skilled ServiceNow ITSM Developer in Cincinnati, Ohio. The role involves implementing key IT Service Management processes including Incident, Problem, and Change Management. The ideal candidate must possess ServiceNow certifications and have hands-on experience in configuring ITSM applications.

Applicants should demonstrate strong analytical and communication skills and be able to collaborate effectively in a team environment. Knowledge in Agile methodologies and experience with SQL databases will be advantageous.

Qualifications

• Experience as a ServiceNow ITSM Developer with various ITSM processes.
• Ability to configure ServiceNow ITSM applications according to design plans.
• Strong knowledge of ServiceNow platform architecture and functionalities.

Responsibilities

• Configure and implement various ITSM modules in ServiceNow.
• Develop integrations with external systems and implement security measures.
• Create and manage workflows, SLAs, and Catalog Items.

Skills

ServiceNow ITSM Developer

Agile/Scrum methodology

SQL

ITIL/industry standards

Communication skills

Analytical problem-solving

Education

ServiceNow Certified Systems Administrator

Certified Application Developer (CAD)

Tools

ServiceNow

APIs

Oracle

MySQL

Job description

Xaxis Solutions is looking for a skilled ServiceNow ITSM Developer in Cincinnati, Ohio. The role involves implementing key IT Service Management processes including Incident, Problem, and Change Management. The ideal candidate must possess ServiceNow certifications and have hands-on experience in configuring ITSM applications.

Applicants should demonstrate strong analytical and communication skills and be able to collaborate effectively in a team environment. Knowledge in Agile methodologies and experience with SQL databases will be advantageous.