ServiceNow ITOM Transformation Lead - Hybrid

EY; Stamford (CT); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive benefits package

Flexible vacation policy

Medical and dental plans

401(k) plans

Job summary

EY is seeking a ServiceNow Consulting Manager to lead transformation teams in Stamford, Connecticut. You will manage the delivery of solutions, build client relationships, and guide your team to ensure high-quality outcomes.

The ideal candidate has 4-6 years of experience in ServiceNow ITOM/CMDB projects, with a strong focus on building solutions that address client needs. This role requires mentoring of a multi-disciplinary team and engagement in pre-sales efforts.

EY offers a hybrid work model with a comprehensive compensation package, including a base salary ranging from $142,600 to $261,500.

Qualifications

• 4-6 years of relevant ServiceNow ITOM/CMDB project experience.
• ServiceNow Certified Systems Administrator or Certified Application Developer.
• Minimum of two ServiceNow certifications: Data Foundations, Discovery, Event Management, or Service Mapping.
• 5+ years of Big-4 or equivalent consulting experience.

Responsibilities

• Lead ServiceNow Transformation teams.
• Identify and define user/customer requirements.
• Engage in coding and programming.
• Guide project management and delivery.
• Build and foster client relationships.
• Mentor and manage a multi-disciplinary team.
• Support pre-sales efforts.

Skills

Business Acumen

Conflict Resolution

Executive Communication

Problem-solving

Adaptability

Teamwork

Dependability

Organization

Agile Delivery Models

Mentoring

Education

Bachelor's degree in Computer Science, Information Systems Management, Engineering, or a related discipline

Tools

ServiceNow

Performance Analytics

Job description

EY is seeking a ServiceNow Consulting Manager to lead transformation teams in Stamford, Connecticut. You will manage the delivery of solutions, build client relationships, and guide your team to ensure high-quality outcomes.

The ideal candidate has 4-6 years of experience in ServiceNow ITOM/CMDB projects, with a strong focus on building solutions that address client needs. This role requires mentoring of a multi-disciplinary team and engagement in pre-sales efforts.

EY offers a hybrid work model with a comprehensive compensation package, including a base salary ranging from $142,600 to $261,500.