ServiceNow ITOM Transformation Lead - Hybrid

EY; Palo Alto (CA); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive compensation and benefits package

Flexible vacation policy

Job summary

EY is looking for a ServiceNow Consulting Manager to lead transformation teams and manage solution delivery. You will play a pivotal role in building new client relationships and ensuring quality outcomes.

The ideal candidate will have 4–6 years of relevant experience in ServiceNow ITOM/CMDB projects and hold relevant ServiceNow certifications. Join EY for a career that offers a comprehensive compensation package and a hybrid work model.

Qualifications

• 4–6 years of relevant ServiceNow ITOM/CMDB project experience.
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
• 5+ years of Big‑4 or equivalent consulting experience.

Responsibilities

• Lead ServiceNow Transformation teams.
• Identify and define user/customer requirements.
• Engage in coding and specification creation.
• Guide management and delivery of solutions.
• Mentor multi‑disciplinary team of consultants.

Skills

Business acumen

Executive communication

Adaptability

Problem-solving

Teamwork

Relationship building

Dependability

Organization

Education

Bachelor's degree in Computer Science, Information Systems Management, Engineering, or related discipline

Tools

ServiceNow

Microsoft Office

Job description

EY is looking for a ServiceNow Consulting Manager to lead transformation teams and manage solution delivery. You will play a pivotal role in building new client relationships and ensuring quality outcomes.

The ideal candidate will have 4–6 years of relevant experience in ServiceNow ITOM/CMDB projects and hold relevant ServiceNow certifications. Join EY for a career that offers a comprehensive compensation package and a hybrid work model.