ServiceNow ITOM Transformation Lead - Hybrid

EY; Phoenix (AZ); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive compensation and benefits package

Flexible vacation policy

Medical and dental plans

Job summary

EY is hiring a ServiceNow Consulting Manager to lead transformation teams in Phoenix, Arizona. You will engage directly with clients and ensure high-quality project outcomes through effective team management and guidance.

The ideal candidate has extensive experience in ServiceNow ITOM/CMDB, a bachelor's degree in a relevant field, and strong leadership capabilities. This role offers a hybrid work model and comprehensive benefits package.

Qualifications

• 5+ years of experience leading teams and supervising others.
• 4-6 years of relevant ServiceNow ITOM/CMDB project experience.
• Valid U.S. driver’s license and ability to travel as needed.

Responsibilities

• Lead ServiceNow Transformation teams and manage delivery of solutions.
• Identify user requirements focusing on UI development.
• Mentor and manage multi-disciplinary teams.

Skills

Business acumen

Conflict resolution

Teamwork

Project management

Education

Bachelor’s degree in Computer Science or related

ServiceNow Certified Systems Administrator

Tools

ServiceNow

Performance analytics

Job description

EY is hiring a ServiceNow Consulting Manager to lead transformation teams in Phoenix, Arizona. You will engage directly with clients and ensure high-quality project outcomes through effective team management and guidance.

The ideal candidate has extensive experience in ServiceNow ITOM/CMDB, a bachelor's degree in a relevant field, and strong leadership capabilities. This role offers a hybrid work model and comprehensive benefits package.