ServiceNow ITOM Transformation Lead - Hybrid

EY; Philadelphia (Philadelphia County); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive compensation package

Medical and dental benefits

Flexible vacation policy

Job summary

EY is seeking a ServiceNow Consulting Manager to lead transformation teams and manage project delivery. This role involves direct client engagement, guiding teams, and ensuring high-quality outcomes. Candidates should possess significant consulting experience and proficiency in ServiceNow ITOM/CMDB.

This position offers a competitive salary, benefits, and a hybrid work model, while requiring leadership skills and a valid U.S. driver’s license.

Qualifications

• 4–6 years of relevant ServiceNow ITOM/CMDB project experience.
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
• Valid U.S. driver’s license required.

Responsibilities

• Lead ServiceNow transformation teams for project delivery.
• Identify and define user/customer requirements.
• Engage in coding, programming, and creating specifications.

Skills

Business acumen

Conflict resolution

Executive communication

Agile delivery

Education

Bachelor’s degree in Computer Science or related discipline

Job description

EY is seeking a ServiceNow Consulting Manager to lead transformation teams and manage project delivery. This role involves direct client engagement, guiding teams, and ensuring high-quality outcomes. Candidates should possess significant consulting experience and proficiency in ServiceNow ITOM/CMDB.

This position offers a competitive salary, benefits, and a hybrid work model, while requiring leadership skills and a valid U.S. driver’s license.