ServiceNow ITOM Transformation Lead - Hybrid

EY; Kansas City (MO); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Medical and dental benefits

Pension and 401(k) plans

Flexible vacation policy

Job summary

EY is seeking a ServiceNow Consulting Manager to lead transformation teams while managing the delivery of solutions and building client relationships. This role requires 4–6 years of relevant ServiceNow experience, excellent communication skills, and a valid U.S. driver's license for travel.

The ideal candidate will also be responsible for guiding teams, ensuring high-quality outcomes, and analyzing client capabilities to recommend improvements.

EY offers a comprehensive benefits package, including a competitive salary and a hybrid work model.

Qualifications

• 4–6 years of relevant ServiceNow ITOM/CMDB project experience.
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
• Ability to travel as required by clients.

Responsibilities

• Lead ServiceNow transformation teams managing delivery of solutions.
• Identify and define user/customer requirements.
• Guide effective management and delivery of processes and projects.

Skills

Business acumen

Executive communication

Problem-solving

Agile delivery models

Mentoring

Education

Bachelor’s degree in Computer Science or related

Job description

EY is seeking a ServiceNow Consulting Manager to lead transformation teams while managing the delivery of solutions and building client relationships. This role requires 4–6 years of relevant ServiceNow experience, excellent communication skills, and a valid U.S. driver's license for travel.

The ideal candidate will also be responsible for guiding teams, ensuring high-quality outcomes, and analyzing client capabilities to recommend improvements.

EY offers a comprehensive benefits package, including a competitive salary and a hybrid work model.