ServiceNow ITOM Transformation Lead - Hybrid

EY; Des Moines (IA); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive compensation package

Medical, dental, and pension plans

401(k) plans

Flexible vacation policy

Job summary

EY is seeking a ServiceNow Consulting Manager to lead transformation teams in Des Moines. The role involves managing project delivery, building client relationships, and guiding a multi-disciplinary team.

Qualified candidates will have extensive experience with ServiceNow ITOM/CMDB solutions and will be responsible for high-quality project outcomes in a hybrid work environment. A Bachelor's degree in Computer Science or a related field is required.

Qualifications

• 4–6 years of relevant ServiceNow ITOM/CMDB project experience.
• ServiceNow Certified Systems Administrator or Certified Application Developer.
• 5+ years of Big‑4 or equivalent consulting experience.

Responsibilities

• Lead ServiceNow Transformation teams and manage end-to-end delivery.
• Engage in coding, programming, and specification creation.
• Guide management and delivery of processes, solutions, and projects.

Skills

Business acumen

Executive communication

Agile delivery models

Team mentoring

Problem-solving

Project management

Education

Bachelor’s degree in Computer Science or related field

Tools

ServiceNow

Agile methodologies

Performance analytics

Job description

EY is seeking a ServiceNow Consulting Manager to lead transformation teams in Des Moines. The role involves managing project delivery, building client relationships, and guiding a multi-disciplinary team.

Qualified candidates will have extensive experience with ServiceNow ITOM/CMDB solutions and will be responsible for high-quality project outcomes in a hybrid work environment. A Bachelor's degree in Computer Science or a related field is required.