ServiceNow IRM & Risk Platform Lead

Guardian Life; Stamford (CT); Hybrid; USD 152,000 - 250,000; Full time

Job summary

Guardian Life is seeking a Head of Risk Technology to define and execute the technology strategy for enterprise risk management. You will partner with Risk leadership to shape the ServiceNow Risk platform roadmap, including IRM, BCM, TPRM, and MRM, aligning with business objectives and regulatory requirements.

You will lead governance, vendor management, and day-to-day operations while driving platform modernization and automation across risk capabilities.

Qualifications

• 10+ years of technology leadership experience.
• Deep experience with ServiceNow IRM/GRC platforms and risk management processes.
• Proven ability to define technology strategy and translate vision into execution.
• Strong executive presence with relationship management skills.
• Experience leading complex technology operations and transformation programs.
• Strong understanding of enterprise risk, compliance, governance, and regulatory environments.
• Demonstrated success managing cross-functional teams and strategic vendors.

Responsibilities

• Define and maintain the multi-year technology vision and roadmap for enterprise risk management platforms.
• Shape the future of technology-enabled risk management through automation, AI, analytics, and platform innovation.
• Partner with Risk leadership to align technology investments with business priorities and regulatory requirements.
• Drive technology strategy discussions and influence enterprise architecture decisions affecting Risk platforms.
• Lead governance forums, steering committees, and strategic planning discussions.
• Own the technology strategy and lifecycle management for ServiceNow Risk modules (IRM, BCM, TPRM, MRM).
• Collaborate with the ServiceNow platform team to establish governance, standards, and release management.

Skills

Technology leadership

ServiceNow IRM/GRC

Risk technology strategy

Executive relationship

Governance & regulatory

Vendor management

Cross-functional collaboration

Tools

ServiceNow

Job description

Guardian Life is seeking a Head of Risk Technology to define and execute the technology strategy for enterprise risk management. You will partner with Risk leadership to shape the ServiceNow Risk platform roadmap, including IRM, BCM, TPRM, and MRM, aligning with business objectives and regulatory requirements.

You will lead governance, vendor management, and day-to-day operations while driving platform modernization and automation across risk capabilities.