Senior ServiceNow IRM Analyst - GRC & Risk Lead

Northern Trust; Chicago (IL); On-site; USD 96,000 - 162,000; Full time

Benefits offered by this job

401k and pension

Health & Wellness benefits

Paid time off

Job summary

Northern Trust seeks a Senior ServiceNow IRM Business Analyst to lead functional analysis for risk and compliance capabilities. You will bridge Risk, Compliance, Audit, Operations, Product, Architecture, Engineering, Data, and Testing teams to deliver scalable IRM solutions.

You will own discovery, requirements, validation, and adoption, ensuring platform standards and business outcomes are achieved with thoughtful collaboration and chase for sustainable configurations.

Qualifications

• Lead functional analysis for ServiceNow IRM capabilities and end-to-end risk lifecycle.
• Translate business and regulatory needs into functional requirements and user stories.
• Plan and facilitate workshops with cross-functional stakeholders.
• Ensure requirement quality, traceability, and change control.

Responsibilities

• Provide senior-level functional expertise across ServiceNow IRM and GRC ecosystem.
• Guide discovery, process analysis, and requirement definition through implementation.
• Support backlog refinement, sprint planning, and readiness activities.
• Coordinate adoption and training to maximize out-of-the-box platform value.

Skills

ServiceNow IRM

GRC domain

Business analysis

Stakeholder management

Job description

Northern Trust seeks a Senior ServiceNow IRM Business Analyst to lead functional analysis for risk and compliance capabilities. You will bridge Risk, Compliance, Audit, Operations, Product, Architecture, Engineering, Data, and Testing teams to deliver scalable IRM solutions.

You will own discovery, requirements, validation, and adoption, ensuring platform standards and business outcomes are achieved with thoughtful collaboration and chase for sustainable configurations.