Senior ServiceNow IRM & Risk Platform Lead

Guardian Life; Bethlehem (Northampton County); Hybrid; USD 152,000 - 250,000; Full time

Job summary

Guardian Life is seeking a Head of Risk Technology to define and execute the technology strategy for enterprise risk management, leading ServiceNow IRM, BCM, TPRM, and related governance capabilities. This role partners with Risk, Digital & Technology, and business units to align investments with regulatory needs.

The position oversees platform governance, upgrades, vendor relationships, and day-to-day operations, with a focus on modernization and delivering strategic digital risk solutions.

Qualifications

• 10+ years of technology leadership experience.
• Deep experience with ServiceNow IRM/GRC platforms and risk management processes.
• Proven ability to define technology strategy and translate vision into execution.
• Strong executive presence with exceptional relationship management skills.

Responsibilities

• Define and maintain the multi-year technology vision and roadmap for enterprise risk management platforms.
• Shape the future of technology-enabled risk management through automation, AI, analytics, and platform innovation.
• Partner with Risk leadership to align technology investments with business priorities and regulatory requirements.
• Drive technology strategy discussions and influence enterprise architecture decisions impacting Risk platforms.
• Build strong partnerships with executive stakeholders to understand priorities, challenges, and future needs.
• Facilitate alignment across business, technology, platform, security, and vendor teams.
• Lead governance forums, steering committees, and strategic planning discussions.
• Own the technology strategy and lifecycle management for ServiceNow Risk modules.

Skills

ServiceNow IRM/GRC

Technology leadership

Executive relationship mgmt

Risk platform knowledge

Vendor management

Tools

ServiceNow Platform

Job description

Guardian Life is seeking a Head of Risk Technology to define and execute the technology strategy for enterprise risk management, leading ServiceNow IRM, BCM, TPRM, and related governance capabilities. This role partners with Risk, Digital & Technology, and business units to align investments with regulatory needs.

The position oversees platform governance, upgrades, vendor relationships, and day-to-day operations, with a focus on modernization and delivering strategic digital risk solutions.