Head of ServiceNow Risk Platform & Strategy

Guardian Life; New York (NY); On-site; USD 152,000 - 250,000; Full time

Job summary

Guardian Life is seeking a Head of Risk Technology to define the technology strategy for enterprise risk management, serving as the key technology partner to Risk leadership. You will shape the roadmap for ServiceNow Risk modules (IRM, BCM, TPRM, MRM), partner across risk, digital & technology, and business units, and drive governance and operational excellence.

The role requires building and leading a blended team of internal staff, contractors, and partners to deliver on strategic objectives

Qualifications

• 10+ years of technology leadership experience.
• Deep experience with ServiceNow IRM/GRC platforms and risk management processes.
• Proven ability to translate technology strategy into actionable execution.
• Strong executive presence with relationship management skills.
• Experience leading complex technology operations and transformation programs.
• Solid understanding of enterprise risk, compliance, governance, and regulatory environments.
• Demonstrated success managing cross-functional teams and strategic vendors.

Responsibilities

• Define and maintain the multi-year technology vision and roadmap for enterprise risk management platforms.
• Shape technology-enabled risk management through automation, AI, analytics, and platform innovation.
• Align technology investments with risk leadership priorities and regulatory requirements.
• Lead governance forums, steering committees, and strategic planning discussions.
• Own lifecycle management for ServiceNow Risk modules (IRM, BCM, TPRM, MRM).
• Oversee platform governance, standards, and release management with the ServiceNow team.
• Manage day-to-day technology operations supporting Risk solutions and incident/change management.

Skills

Technology leadership

ServiceNow IRM/GRC

Strategic planning

Executive presence

Vendor management

Risk governance

Cross-functional leadership

Job description

Guardian Life is seeking a Head of Risk Technology to define the technology strategy for enterprise risk management, serving as the key technology partner to Risk leadership. You will shape the roadmap for ServiceNow Risk modules (IRM, BCM, TPRM, MRM), partner across risk, digital & technology, and business units, and drive governance and operational excellence.

The role requires building and leading a blended team of internal staff, contractors, and partners to deliver on strategic objectives