ServiceNow Implementation Specialist – Cloud Solutions

Crowe; Chicago (IL); On-site; USD 62,000 - 100,000; Full time

Job summary

Crowe is seeking a ServiceNow Cloud Solutions consultant in the Chicago area to help design, implement, and optimize ServiceNow solutions. You will work with senior teammates to deliver scalable outcomes that improve operating performance and stakeholder experiences.

The role focuses on IRM, ITSM, CSM, HRSD, and Security Operations, offering growth in both technology and consulting disciplines while enabling strong client partnerships.

Qualifications

• Strong analytical and problem-solving skills.
• Ability to learn quickly and troubleshoot technical challenges.
• Interest in cloud technologies and developing ServiceNow expertise.
• Willingness to travel up to 30% as needed for client engagements.

Responsibilities

• Supporting the configuration, customization, and administration of ServiceNow applications across multiple modules.
• Assisting with solution design workshops, requirements gathering, testing, deployment, and end-user training.
• Participating in business process analysis and translating client needs into ServiceNow-enabled solutions.
• Documenting technical designs, configurations, and implementation steps clearly.
• Contributing to proposals, presentations, and thought leadership efforts.
• Maintaining project documentation and status reports.

Skills

Analytical thinking

Client-facing mindset

Team collaboration

Cloud technologies

Communication skills

Travel readiness

Education

Computer Science

Management Information Systems

Informatics

Computer Engineering

Software Engineering

Tools

ServiceNow

AWS

Azure

GCP

Job description

Crowe is seeking a ServiceNow Cloud Solutions consultant in the Chicago area to help design, implement, and optimize ServiceNow solutions. You will work with senior teammates to deliver scalable outcomes that improve operating performance and stakeholder experiences.

The role focuses on IRM, ITSM, CSM, HRSD, and Security Operations, offering growth in both technology and consulting disciplines while enabling strong client partnerships.