ServiceNow Implementation Intern — Cloud Solutions

Crowe; Chicago (IL); On-site; USD 56,000 - 87,000; Full time

Job summary

Crowe is seeking a ServiceNow Consultant in the United States to design, implement, and optimize ServiceNow solutions within the Consulting Practice. You will collaborate on scalable outcomes and gain exposure to transition from technical work to strategic client partnerships.

You will work on ServiceNow applications such as IRM, ITSM, CSM, HRSD, and Security Operations, collaborating with senior staff to deliver impact across teams and client environments.

Qualifications

• Strong analytical and problem-solving skills.
• Ability to learn quickly in a fast-paced team environment.
• Entrepreneurial attitude with ownership mindset."
• Interest in cloud technologies and ServiceNow expertise.
• Excellent verbal and written communication with both technical and non-technical stakeholders.
• Willingness to travel up to 30% for client engagements.

Responsibilities

• Supporting the configuration, customization, and administration of ServiceNow applications across multiple modules.
• Assisting with solution design workshops, requirements gathering, testing, deployment, and end-user training.
• Translating client needs into ServiceNow-enabled solutions.
• Documenting technical designs, configurations, and implementation steps in a clear, reusable way.
• Supporting Crowe's practice growth by contributing to proposals, presentations, and thought leadership efforts.
• Maintaining project documentation such as meeting notes and status reports.

Skills

Analytical skills

Problem solving

Team collaboration

Cloud technologies

Communication skills

Willingness to travel

Education

Computer Science

Management Information Systems

Informatics

Computer Engineering

Software Engineering

Job description

Crowe is seeking a ServiceNow Consultant in the United States to design, implement, and optimize ServiceNow solutions within the Consulting Practice. You will collaborate on scalable outcomes and gain exposure to transition from technical work to strategic client partnerships.

You will work on ServiceNow applications such as IRM, ITSM, CSM, HRSD, and Security Operations, collaborating with senior staff to deliver impact across teams and client environments.