ServiceNow HRSD Lead: Transformation & Delivery

Deloitte France; Atlanta (GA); On-site; USD 141,000 - 278,000; Full time

Job summary

Deloitte France is seeking a ServiceNow HRSD Manager to lead the design and implementation of HRSD solutions for complex client deployments. You will collaborate across functional and technical teams to gather requirements, plan sprints, and shape high-level solution architecture.

The role requires a bachelor’s degree, 6+ years in HRSD, 3+ years delivering HRSD core modules, and travel up to 50%. Deloitte offers a path for growth within a global HR technology practice.

Qualifications

• Bachelor's degree or equivalent experience.
• 6+ years implementing/optimizing ServiceNow HRSD.
• 3+ years delivering at least one HRSD core module.
• Willingness to travel up to 50%.

Responsibilities

• Lead design and implementation of ServiceNow HRSD solutions using Deloitte's agile deployment methodology.
• Collaborate with functional and technical teams to gather requirements, sprint design sessions, and plan solutions.
• Develop implementation plans for HRSD deployments, including milestones, scope, and architecture.
• Create user journeys and stories for Employee Service Portal, Knowledge Management, and Case Management.
• Oversee delivery activities, including workshops, testing, defect resolution, and deployment support.
• Coordinate cross-functional workstreams, track progress, and mitigate delivery risks.

Skills

Independent working

Team collaboration

Communication

Detail oriented

Mentoring

Deadline driven

Education

Bachelor's degree or equivalent experience

Tools

ServiceNow

Job description

Deloitte France is seeking a ServiceNow HRSD Manager to lead the design and implementation of HRSD solutions for complex client deployments. You will collaborate across functional and technical teams to gather requirements, plan sprints, and shape high-level solution architecture.

The role requires a bachelor’s degree, 6+ years in HRSD, 3+ years delivering HRSD core modules, and travel up to 50%. Deloitte offers a path for growth within a global HR technology practice.