ServiceNow HRSD Lead - HR Transformation & Delivery

Deloitte France; Denver (CO); On-site; USD 141,000 - 278,000; Full time

Job summary

Deloitte France seeks a ServiceNow HRSD Manager to lead design and deployment of HR service delivery solutions. You will guide cross-functional teams and shape deployment strategies to maximize value for clients.

The role requires 6+ years implementing HRSD, strong stakeholder management, and ability to travel up to 50%. You will mentor others and drive project success in a dynamic consulting environment.

Qualifications

• Bachelor's degree or equivalent experience.
• 6+ years of experience implementing or optimizing ServiceNow HRSD solutions.
• 3+ years of experience in the delivery and implementation of at least one ServiceNow HRSD core module.
• Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve.
• Limited sponsorship may be available.

Responsibilities

• Lead the design and implementation of ServiceNow HRSD solutions using Deloitte's agile deployment methodology.
• Collaborate with functional and technical teams to facilitate requirements gathering, sprint design sessions, and solution planning for ServiceNow HRSD applications.
• Develop implementation plans for HRSD deployments, including milestones, scope, budget, and high-level solution architecture.
• Create user journeys and user stories to support the design and configuration of Employee Service Portal, Knowledge Management, and Case Management capabilities.
• Oversee solution delivery activities, including workshops, testing, defect resolution, and deployment support.
• Manage project workstreams by coordinating with cross-functional stakeholders, tracking progress against timelines, and identifying and mitigating delivery risks early.

Skills

Independent work

Communication

Detail oriented

Relationship building

Project leadership

Multitasking

Interpersonal skills

Deadline driven

Mentoring

Education

Bachelor's degree

Job description

Deloitte France seeks a ServiceNow HRSD Manager to lead design and deployment of HR service delivery solutions. You will guide cross-functional teams and shape deployment strategies to maximize value for clients.

The role requires 6+ years implementing HRSD, strong stakeholder management, and ability to travel up to 50%. You will mentor others and drive project success in a dynamic consulting environment.