Lead Enterprise ServiceNow Architect (Hybrid)

Apex IT Services

Harrisburg (Dauphin County)

Hybrid

USD 130,000 - 160,000

Full time

14 days+

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Job summary

A leading IT services provider is seeking a ServiceNow Technical Architect in Harrisburg, PA. The role requires 10+ years of IT experience with significant experience in ServiceNow architecture, development, and administration. Responsibilities include leading the design of ServiceNow solutions, providing mentorship to development teams, and conducting assessments of existing implementations. Applicants should possess ServiceNow certifications and a strong knowledge of ITIL best practices, with experience in enterprise environments preferred.

Qualifications

10+ years of IT experience with 7+ years in ServiceNow architecture, development, and administration.
Deep expertise in ServiceNow platform design, custom applications, integrations, CMDB/CSDM, and workflow automation.
Strong knowledge of ITIL/ITSM best practices and their technical application within ServiceNow.

Responsibilities

Lead the design and architecture of ServiceNow solutions, including custom applications and integrations.
Provide technical leadership and mentorship to development teams.
Perform assessments and evaluations of existing ServiceNow implementations.