ServiceNow Developer - ITSM Modernization & Integrations

COMFORT SYSTEMS; Camp Springs (MD); On-site; USD 108,000 - 195,000; Full time

Job summary

Leidos is seeking a seasoned ServiceNow Developer to modernize ITSM for the Air Force District of Washington (AFDW) and DoD, delivering automated workflows, integrations, and secure configurations that replace legacy processes. You will implement, test, and deploy solutions across ITIL domains with a focus on scalability and security.

The role emphasizes hands‑on coding, API integrations, and collaboration with architects and stakeholders to align requirements with mission readiness and

Qualifications

• Requires a Bachelor’s degree and 8+ years of relevant experience or a Master’s with 6+ years.
• Current DoD Secret clearance.

Responsibilities

• Designs, codes, debugs, documents, and maintains solutions on the ServiceNow platform.
• Configures ITSM processes and ITOM/ITAM modules.
• Builds integrations with third‑party tools using REST/SOAP APIs.
• Develops automated workflows and dashboards to support mission readiness.
• Performs unit testing and resolves defects to ensure high-quality deliverables.

Skills

ServiceNow development

JavaScript

Flow Designer

IntegrationHub

APIs

ITSM ITOM ITAM

Glide APIs

UI policies

Education

Bachelor's degree or higher

Tools

REST/SOAP APIs

Integration Hub

MID Server

ServiceNow platform

Job description

Leidos is seeking a seasoned ServiceNow Developer to modernize ITSM for the Air Force District of Washington (AFDW) and DoD, delivering automated workflows, integrations, and secure configurations that replace legacy processes. You will implement, test, and deploy solutions across ITIL domains with a focus on scalability and security.

The role emphasizes hands‑on coding, API integrations, and collaboration with architects and stakeholders to align requirements with mission readiness and