ServiceNow Developer — ITSM/CMDB & Integrations (Hybrid)

NANA Regional Corporation; Alexandria (VA); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

PTO

Job summary

Suvi, an Akima company, is seeking a Senior ServiceNow Developer to design, develop, and sustain advanced ServiceNow capabilities across CMDB, ITSM, ITOM, and CSDM domains. You will implement complex integrations, automation, and custom apps, aligned with government requirements and enterprise standards.

You will collaborate with architects, analysts, testers, and stakeholders to ensure solutions meet requirements, while providing mentorship and contributing to legacy-system retirement projects.

Qualifications

• Active Secret clearance.
• IAT Level II certification (e.g., Security+ CE or equivalent).
• 4+ years of software development or IT engineering experience.
• 3+ years of ServiceNow development experience, including scripting, configuration, integrations, and module implementation.
• Experience with JavaScript, Glide API, Flow Designer, IntegrationHub, REST/SOAP integrations, and ServiceNow data structures.
• Demonstrated ability to deliver complex custom applications, workflows, and integrations within the ServiceNow platform.
• Experience supporting enterprise ITSM, ITOM, CSDM/CMDB, or custom platform solutions.
• Knowledge of Agile/Scrum methodologies and participation in iterative development cycles.
• Excellent analytical, troubleshooting, and documentation skills.
• Any clearance requirements for this position are established by the government contract.

Responsibilities

• Design, develop, configure, and deploy ServiceNow applications and module enhancements consistent with approved architecture, CSDM/CMDB patterns, cybersecurity requirements, and access models.
• Create business rules, script includes, client scripts, UI policies, UI actions, Flow Designer workflows, IntegrationHub solutions, APIs, custom applications, and portals/workspaces.
• Build and maintain complex REST/SOAP integrations, data flows, and orchestrations.
• Support and enhance CMDB, CSDM, ITSM, ITOM, and other core platform capabilities.
• Perform unit testing, integration testing, and defect resolution for ServiceNow development work.
• Support release planning, deployment activities, and post‑deployment validation.
• Conduct code reviews and ensure adherence to ServiceNow leading practices and enterprise architectural standards.
• Maintain technical documentation including designs, configuration records, data flows, and test cases.
• Support Agile delivery by participating in backlog refinement, sprint activities, demonstrations, and retrospectives.
• Collaborate with architects, analysts, testers, and Government stakeholders to ensure delivered solutions meet approved requirements.
• Provide technical guidance and mentoring to junior developers and team members.
• Support legacy-system retirement through migration planning, data mapping, and workflow transition activities.

Skills

JavaScript

Flow Designer

IntegrationHub

REST/SOAP integrations

Glide API

ServiceNow data structures

Education

Bachelor’s degree in technical field

Job description

Suvi, an Akima company, is seeking a Senior ServiceNow Developer to design, develop, and sustain advanced ServiceNow capabilities across CMDB, ITSM, ITOM, and CSDM domains. You will implement complex integrations, automation, and custom apps, aligned with government requirements and enterprise standards.

You will collaborate with architects, analysts, testers, and stakeholders to ensure solutions meet requirements, while providing mentorship and contributing to legacy-system retirement projects.