ServiceNow Developer

Akima; Alexandria (VA); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401(k)

Paid Time Off

Job summary

Suvi, an Akima company, is seeking a Senior ServiceNow Developer to design, develop, and sustain complex ServiceNow capabilities for a federal‑government oriented platform. You will implement advanced configurations, integrations, and automation while aligning with CSDM/CMDB, ITSM, and ITOM best practices.

The role requires 3+ years of ServiceNow development and an active Secret clearance, with hybrid and remote work options based on program needs.

Qualifications

• Active Secret clearance.
• IAT Level II certification (e.g., Security+ CE or equivalent).
• Bachelor’s degree in technical field or equivalent experience.
• 4+ years of overall software development or IT engineering experience.
• 3+ years of ServiceNow development experience, including scripting, configuration, integrations, and module implementation.
• Experience with JavaScript, Glide API, Flow Designer, IntegrationHub, REST/SOAP integrations, and ServiceNow data structures.
• Experience supporting enterprise ITSM, ITOM, CSDM/CMDB, or custom platform solutions.
• Knowledge of Agile/Scrum methodologies and participation in iterative development cycles.
• Excellent analytical, troubleshooting, and documentation skills.

Responsibilities

• Design, develop, configure, and deploy ServiceNow applications and module enhancements consistent with approved architecture, CSDM/CMDB patterns, cybersecurity requirements, and access models.
• Create business rules, script includes, client scripts, UI policies, UI actions, Flow Designer workflows, IntegrationHub solutions, APIs, custom applications, and portals/workspaces.
• Build and maintain complex REST/SOAP integrations, data flows, and orchestrations.
• Support and enhance CMDB, CSDM, ITSM, ITOM, and other core platform capabilities.
• Perform unit testing, integration testing, and defect resolution for ServiceNow development work.
• Support release planning, deployment activities, and post‑deployment validation.
• Conduct code reviews and ensure adherence to ServiceNow leading practices and enterprise architectural standards.
• Maintain technical documentation including designs, configuration records, data flows, and test cases.
• Support Agile delivery by participating in backlog refinement, sprint activities, demonstrations, and retrospectives.
• Collaborate with architects, analysts, testers, and Government stakeholders to ensure delivered solutions meet approved requirements.
• Provide technical guidance and mentoring to junior developers and team members.
• Support legacy‑system retirement through migration planning, data mapping, and workflow transition activities.

Skills

JavaScript

Glide API

Flow Designer

IntegrationHub

REST/SOAP integrations

ServiceNow data structures

Education

Bachelor’s degree in technical field

Tools

ServiceNow

Job description

The Office of Inspector General (OIG), Office of the Chief Information Officer (OCIO), provides comprehensive IT services supporting approximately 2,000 global end users across more than 60 locations. OCIO sustains mission‑critical IT capabilities including database administration, mobile device management, IT asset management, domain services, network transport, and service desk operations.

The Senior ServiceNow Developer designs, develops, integrates, tests, deploys, and sustains complex ServiceNow capabilities as part of platform modernization, solution delivery, legacy‑system retirement, and operational sustainment. This role delivers advanced configurations, custom development, integrations, workflow automation, and technical enhancements aligned with Government requirements and ServiceNow leading practices.

Responsibilities

• Design, develop, configure, and deploy ServiceNow applications and module enhancements consistent with approved architecture, CSDM/CMDB patterns, cybersecurity requirements, and access models.
• Create business rules, script includes, client scripts, UI policies, UI actions, Flow Designer workflows, IntegrationHub solutions, APIs, custom applications, and portals/workspaces.
• Build and maintain complex REST/SOAP integrations, data flows, and orchestrations.
• Support and enhance CMDB, CSDM, ITSM, ITOM, and other core platform capabilities.
• Perform unit testing, integration testing, and defect resolution for ServiceNow development work.
• Support release planning, deployment activities, and post‑deployment validation.
• Conduct code reviews and ensure adherence to ServiceNow leading practices and enterprise architectural standards.
• Maintain technical documentation including designs, configuration records, data flows, and test cases.
• Support Agile delivery by participating in backlog refinement, sprint activities, demonstrations, and retrospectives.
• Collaborate with architects, analysts, testers, and Government stakeholders to ensure delivered solutions meet approved requirements.
• Provide technical guidance and mentoring to junior developers and team members.
• Support legacy‑system retirement through migration planning, data mapping, and workflow transition activities.

Qualifications

• Active Secret clearance.
• IAT Level II certification (e.g., Security+ CE or equivalent).
• Bachelor’s degree in technical field or equivalent experience.
• 4+ years of overall software development or IT engineering experience.
• 3+ years of ServiceNow development experience, including scripting, configuration, integrations, and module implementation.
• Experience with JavaScript, Glide API, Flow Designer, IntegrationHub, REST/SOAP integrations, and ServiceNow data structures.
• Demonstrated ability to deliver complex custom applications, workflows, and integrations within the ServiceNow platform.
• Experience supporting enterprise ITSM, ITOM, CSDM/CMDB, or custom platform solutions.
• Knowledge of Agile/Scrum methodologies and participation in iterative development cycles.
• Excellent analytical, troubleshooting, and documentation skills.

Preferred Qualifications

• ServiceNow certifications such as CSA, CAD, CIS-ITSM, CIS-ITOM, Discovery, Service Mapping, or Application Developer.
• Experience supporting federal environments with compliance, security, and governance requirements.
• Experience with platform modernization or legacy‑system retirement on ServiceNow.
• Familiarity with secure coding practices, federal cybersecurity controls, and enterprise architecture standards.
• ATF test authoring experience.

This opportunity may offer hybrid and/or remote flexibility, providing options to work onsite, remotely, or a combination of both based on business and team requirements.

This position is contingent upon contract award and funding. Applicants selected may be offered but cannot begin work until funding has been confirmed.

Job ID

2026-26007

Work Type

Hybrid

Pay Range

$120,000 - $140,000

Benefits

Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.

Company Description

Work Where it Matters

Suvi, an Akima company, is not just another federal mission services contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Suvi, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders

Suvi provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers

Suvi delivers subject matter experts, an agile management approach, and innovative technologies that accomplish customers’ missions safely, securely, and efficiently.

As a Suvi employee

You will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.