ServiceNow Developer Intern - ITSM & Automation

Upbound Group Inc.; Plano (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Upbound Group, Inc. invites a 2027 Summer Internship candidate to gain hands-on experience as a ServiceNow Developer in our Plano, Texas headquarters.

You will work with ITSM processes, assist configuration, testing, and automation, and participate in Agile ceremonies within a professional enterprise setting. The program offers exposure to REST APIs, CMDB concepts, and documentation tasks while collaborating with ServiceNow professionals and business stakeholders to strengthen technical and

Qualifications

• Currently enrolled in or recently completed a degree in Computer Science, Information Technology, Information Systems, or related field.
• Exposure to programming concepts; JavaScript is a plus.
• Strong communication and problem-solving skills.

Responsibilities

• Assist with ServiceNow configuration, form updates, and catalog maintenance.
• Support testing for platform enhancements and new functionality.
• Learn workflows, Flow Designer automations, business rules, and client scripts under supervision.
• Assist with reports and dashboards for operational metrics.
• Collaborate in Agile ceremonies and team sessions.

Skills

JavaScript basics

Analytical thinking

Team collaboration

Problem solving

Education

CS/IT related degree

Tools

REST APIs

ServiceNow

Job description

Upbound Group, Inc. invites a 2027 Summer Internship candidate to gain hands-on experience as a ServiceNow Developer in our Plano, Texas headquarters.

You will work with ITSM processes, assist configuration, testing, and automation, and participate in Agile ceremonies within a professional enterprise setting. The program offers exposure to REST APIs, CMDB concepts, and documentation tasks while collaborating with ServiceNow professionals and business stakeholders to strengthen technical and