ServiceNow & IT Automation Intern (Hybrid)

South Jersey Industries; Folsom (CA); Hybrid; USD 25,000 - 39,000; Part time

Benefits offered by this job

Mentorship program

Educational seminars

Volunteer opportunities

Networking events

Job summary

South Jersey Industries is offering a 11-week Ignite Summer Internship in Collaboration and Productivity Services. Interns gain hands-on experience configuring ServiceNow and Microsoft 365, improving business processes, and automating workflows.

The program includes mentorship, seminars, and networking opportunities within a supportive, diverse environment. Participants will learn to document procedures, expand the Service Catalog, and contribute to forms, workflows, and notifications while

Qualifications

• Pursuing a Bachelor’s or Master’s degree in Information Technology, Information Systems, or similar.
• Excellent written and verbal communication skills.
• Strong critical thinking skills to evaluate problems and generate solutions.
• Technical acumen with the ability to interpret and solve technical problems.
• Ability to work collaboratively with a team and to work well independently.

Responsibilities

• Manage tickets in the ServiceNow and Microsoft 365 queue and ensure all operational work is completed
• Meet with business partners to understand enhancement requests
• Turn enhancement requests into technical blueprints for development
• Develop custom solutions using ServiceNow and Microsoft 365 to help SJI automate processes
• Create custom workflows and forms to improve existing processes
• Research and present one improvement to ServiceNow or Microsoft 365

Skills

Excellent communication

Critical thinking

Technical problem solving

Team collaboration

Education

Pursuing Bachelor's or Master's in IT

Tools

ServiceNow

Microsoft 365

SharePoint

Power Platform

XML

JavaScript

Job description

South Jersey Industries is offering a 11-week Ignite Summer Internship in Collaboration and Productivity Services. Interns gain hands-on experience configuring ServiceNow and Microsoft 365, improving business processes, and automating workflows.

The program includes mentorship, seminars, and networking opportunities within a supportive, diverse environment. Participants will learn to document procedures, expand the Service Catalog, and contribute to forms, workflows, and notifications while